![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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Used to be a great app. Now suddenly they want access to everything on my phone: contacts, phone calls, etc. There's no reason to have access to anything on my phone. Beware as they might try to get personal info off of your phone. Uninstalled. ,..............................Thanks for the reply but I don't believe that. The app worked just fine before WITHOUT having access to my contacts, phone calls, etc. Try again.
22 people found this review helpful
BroadLink
December 23, 2019
Dear Customer, we will report this to our technical team to check if they can reduce some permission without affecting device' s use. Thanks very much for your feedback. Your satisfaction is our passion.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
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biggest issue I and othera who I know use this is, when you tell alexa to turn something on it will turn the device on and then off really quick, as if its sending the signal twice really fast. it has been doing this for over a year, I am surprised it hasn't been fixed. buttons have been relearned many times, the device is sending the same IR code multiple times
5 people found this review helpful
Hi Nicholas, may I know what device it is and what is its brand and model. We will work with related team to check details, thank you.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
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It was working great for over a year, today, it quit working and says it needs a firmware update, when I Try to update it it says there's a problem with the network. Guess I'll try a hard reset and have to set up all the remotes again, if that works. Did a hard reset, now the app can't even find the device, so right now it's useless. Working again, read they had a DDOS attack. Back to 5 stars
6 people found this review helpful