Zomato Restaurant Partner

Zomato

About this app

Zomato Restaurant Partner app is the one-stop-solution for restaurants to manage their orders from zomato and track business growth. Download the app now and join our ever growing network of happy partners fulfilling orders and becoming part of our mission to serve “Better food for more people”.

Key features :

• Order management
- Managing your orders can’t get any easier, enjoy a smooth and steady
experience right from order acceptance to order fulfillment.
- View and address customers’ feedback on your orders.

• Menu management
- Manage your inventory, mark items and their variants in and out of stock.
- Add new items, categories and subcategories to your menu.
- Edit existing items including name, description, tags etc.
- Add food shots and make your dishes look as delicious as they are.
- Apply category timings to the ones you only want to show at certain times of the day, week or year.

• Business management
- View your payouts and track your key business metrics around delivered orders, sales, average order value, bad orders, customer funnel, marketing and dish trends.

• Offers & Ads Management
- Create offers and ads for customers or mealtimes and track performance to take your business to new heights instantly with no hassle and 100% transparency.

• Outlet management
- Manage your outlet name, address, location, timings, cuisines, FSSAI, bank details etc.
- Manage your staff : Add/delete/invite staff for outlet operations.


Other key features :

• Rush hour - Get more time to prepare orders in case of a rush in your kitchen.
• Help centre - In case of any query, raise a ticket from the help centre for quick resolution.
• Schedule leaves in advance to better manage occasional day-offs during festivals or personal work.

Ratings and reviews

I have been a loyal user of Zomato for my restaurant in Tiruvannamalai, and up until now, I’ve been quite satisfied with their service. However, the recent decision to disable the option to edit the menu has been incredibly frustrating. As a restaurant owner, I rely on the ability to make quick updates to reflect changes in our offerings, prices, and specials.

Onboarding is a terrible terrible experience. There is now way I could reach to higher management or speak to executive. The executive assigned to me is just useless at best. Doesn't receive calls. Doesn't respond to messages, doesn't have patience to guide the partner. Also there are issues with the login in app. I am getting different accounts with SSO and with OTP login. While I have made sure email id is same for both. Zomato Partner really excels in making a bad first impression

Worst company worst and cheap people. phatetic after service...even after paying them so much money they are asking for more money to show my restaurant on their app. Asking thousands of money for advertising... As soon I stop paying for ads I Stop receiving any order. Customer care employees give falls information everytime I call them...I don't know why I spend so much money at first place ...till today also I didn't got any call after from them to help me out....such a bad service......

What's new

We release new updates as often as possible to fix bugs, improve performance and add new features to help you manage your restaurant smoothly.