
WhitieWu
It's a waste of time. Not only will it not allow you to order something for pickup WITHOUT first having you put your payment info in, but now I've come to find out that they've reduced the rewards you get with your points. I had over 2k points and I was planning to get myself an Ozbox but now the app only allows me to redeem my points for falafel. Do not waste your time with this app.
3 people found this review helpful

Mike R
I wish the Osmow's app offered in-store payment without requiring card details upfront. I strongly dislike that factor. Adding payment info to every food app always feels like an unnecessary privacy risk, no matter how secure the system is. It would be much better to provide coupons, deals, and offers redeemable directly in-store without forcing online payment setup. The app is otherwise intuitive and easy to use, but this payment requirement often makes me pick a different restaurant.
2 people found this review helpful

Logab
No longer dining at Osmow's, the app used to have great rewards which I was saving my points for, after the most recent update the reward points are essentially worthless. Really disappointing behavior, people are already struggling financially, the reward points were my justification to go to Osmows as a treat from time to time. Also, many items do not have the proper options to select, such as sauces being absent
2 people found this review helpful