![](https://play-lh.googleusercontent.com/a-/ALV-UjWV-d5zfiXNyucmA00uEx_fGnbinl0qrrpmJlIgX_4RsSE1n0k=s32)
Berltoto
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Look, I've been using this app since the pandemic and it's always working. But, after the recent updates, they threw everything that works out the garbage chute. You can use my information all you want, but I want to be payed for my works. AND FIX THE GODDAMN PHONE VERIFICATION ALREADY, FOR PETE'S SAKE! HOW CAN ANYONE USE THIS SERVICE! FIX IT AND YOU GAIN A CONSUMER BACK. Edit: They've finally fixed it, thankfully.
12 people found this review helpful
dataSpring, Inc.
July 17, 2024
Dear Berltoto,
Thank you for using surveyon.
We apologize for your inconvenience.
Regarding your issue please contact surveyon support,
so that we can investigate it and help you.
Please use the app support to contact our support team.
https://www.surveyon.com/support/inquiry
Your team surveyon
![](https://play-lh.googleusercontent.com/a-/ALV-UjXH-UYns4qj8oMAmyv8uqxgnpKz5cwSCbK4d-LYmr_AO4POpDvr=s32)
Shella Athira
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Hello, I have a suggestion or more like a request. Can you make it available to exchange the point into money throughout the Touch n Go platform? I think it's very convenient way to use this future for some country like Southeast Asia. Also, the point to exchange into voucher somehow not really useful. This is my opinion only. Thanks.
25 people found this review helpful
dataSpring, Inc.
August 13, 2024
Dear, Shella Athira,
Thank you for using surveyon.
Thank you for your suggestion. We will try to improve our services.
Thank you for using surveyon.
Your team surveyon
![](https://play-lh.googleusercontent.com/a-/ALV-UjUqjOy7Cp4lwjHR38oFffpU5t8_kf2aJQTnhVERNzMNRc_awi92=s32)
Fatin Nur Athirah
Before this they removed paypal due to some sort of problem, then they put it back again but I still cannot exchange my point using paypal because the system keep saying failed even though my email and phone number is correct already. Please fix this issue surveyon.
2 people found this review helpful
dataSpring, Inc.
August 15, 2024
Dear Fatin Nur Athirah,
Thank you for using surveyon.
We apologize for your inconvenience.
Regarding your issue please contact surveyon support,
so that we can investigate it and help you.
Please use the app support to contact our support team.
https://www.surveyon.com/support/inquiry
Your team surveyon