Michael Collins
Have had many issues with the app, like snooze not working and having to manually open the app to kill the alarm, or the app locking up when I try to update alarm time. The latest issue is that it doesn't recognise my updated payment details. My credit card expired so I put in the new one and set it as my primary card. However, the app doesn't appear to recognise it and there doesn't appear to be anywhere online that I can update it. Bad enough there's a sub but now I can't even pay for it.
1 person found this review helpful
Jokellum L
The only way to control the 8sleep pod is through the app. You need a subscription to schedule temperature. App freezes pretty often and locks me out. As I'm writing this review, I'm trying to lower the tempurature of my mattress, but the app isn't starting. The entire reason for buying it was to have a cooler bed, but ironically right now the mattress is actively trying to warm it, and I can't make it stop.
George Huss
Unfortunately, after a year trial they no longer let you setup an automatic schedule with the app. Autopilot never seemed to have much value for me so I elected to not renew. However, I would like my bed to start cooler and then closer to wakeup time progressively get warmer. Much like how a wakeup light alarm works by increasing its brightness to help you wakeup naturally. After the trial, all you can do is set a static temp and turn it on and off. You can't create your own schedule.
2 people found this review helpful