My Flex Account Mobile

WealthCareMobile

About this app

My Flex Account Mobile is developed by Flexible Benefit Service LLC (Flex). The app provides 24/7 access for participants to manage their FSA, HRA, HSA, Transit and Parking Accounts.

My Flex Account Mobile provides the following functionality:

• Account balances and details
• Recent transactions and details
• View all email alerts
• Contact administrator from mobile application via email or mobile phone
• Same username/password as Flex web portal (no need to register your mobile device; just download, login, and go!)
• Stronger authentication support (Picture/Passphrase, device identification and challenge questions)
• View Demographic Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device

Ratings and reviews

The app is good but has bugs. It keeps telling me I have messages but I don't. I can't get rid of the notification. It's very easy to use and this part is great. However if you need to submit extra documents it jams and won't let you upload them properly. UPDATE: this app doesn't work anymore after the last update. You can't submit a claim thru the app anymore. I reported it and was told I'll tell IT but I don't expect them to do anything about it. Submit theu the website or email.

It is so hard to prove anything with receipts. I have had to put some in 2 or 3 times before they will approve them.

Nothing ever seems to be good enough for this flex account. Every time I have a transaction other than a copay I have to call them on the phone to get it straight. The app would be convenient but there's always an issue with the company. I hope for your sake that your company can switch flex account managers. My Flex is horrible!