Dan Brown
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[Update 04.30.2021] I see the fix was to just create a shell to mobile website...did we also lose biometric login? ... [Update] It's been broken a looong time. Update Apr13,2020 vendor suggested App uninstall/reinstall which I did. Issue remains. :( Update Apr8: App Update, doesn't launch with "Insecure Network Connection" bug. Same message on mobile, home wifi, and even with VPN. Time to get new app developers, it seems they are just guessing at this point. Where is the QA testing?
11 people found this review helpful
The Guardian Life Insurance Company of America
May 4, 2021
We would like to confirm that the update has been made and biometrics have not been removed. For further assistance, please call 1-888-Guardian (1-888-482-7342).
Yamamoto Tsunetomo
I too cannot log in because of "insecure connection". Funny none of my other institutions have that problem. And no I don't use Chrome. I don't want to use Chrome. In 2021 apps should run on all major browsers. Bug fix this please.
3 people found this review helpful
The Guardian Life Insurance Company of America
May 4, 2021
We would like to confirm that the update is available. At this time, we ask that you ensure you are using the most current version of our app. For assistance, please call 1-888-Guardian (1-888-482-7342).