![](https://play-lh.googleusercontent.com/a/ACg8ocLLIQ9NLH2X8ThwaMUkufsrJumpOffiDctOLPjL1Ld2HQVBJQ=s32-mo)
Christine M
Nice concept and pay outs but I can only get to the end of about 20-30% of my surveys without the app freezing or randomly opening another page in the app and losing my progress and getting 0 points. I know I am not accidentally clicking on something to take me away from the survey, I'm very careful about what I click because this is so common. Also clicking the next button twice causes it to crash, you have to be careful not to accidentally double tap. Im tired of losing my progress.
31 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWqIM2aJRGOnnRYJH7DgvPxvKGcWTADa2I2qxKP3SYxJuHVk-gf=s32)
Amy Musson
Wasted all this time to try and cash out and "conveniently" they say I can't log in to PP because my account is not verified. It is. Has been for 7 years. Contacted them and received a response telling me to contact PP. So I did. They said my account has been verified....several times (when moving) AND I added the biometric face scan option and fingerprint scan and still.....nothing.
11 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXdiT1fCoAPWTziRniO7N6Dg1OZpwLElWc7rxwyrmj-tne9T1QM2A=s32)
Secret Shopper
I am able to complete the surveys on my phone just as easily as I am on my computer. one thing I will mention to the developers, there have been a few occasions when I needed to complete a survey with the use of a web camera. this option is currently not available on the app. either give the option to switch devices so that a person can complete their survey on their computer, or give a heads up beforehand that webcam is necessary to complete survey. otherwise the survey is lost once opened.
114 people found this review helpful
AppDev Ipsos
February 12, 2024
Hello,
We're grateful for the time you've spent to provide a review and voice your thoughts. Your recommendations will be relayed to the appropriate division for possible enhancements in the future.