READ WHOLE THING. "I love the app/THIS app. It works fine with no issues...until recently(today is 3-20-2016)when I click on "watch" it asked me to download and install the SBTV where before it was NOT needed. It worked fine as it was but NOW with the need to install the SBTV on top of that does NOT help. The videos sometimes don't play or play right." Since then the issue with the SBTV has been taken care of. Now, certain videos still won't play and I have to pick a different one. Still good.
You receive only 2SB points after watching 6 videos. Instead of watching the videos without interruptions, you have two surprise ads. I thought you could only receive your $5 or $10 bonus after you get 2500Sb points, but i received an email telling me i have to spend $25 first. The surveys don't work. After answering a few questions the survey stops.
Good way to earn treat money (gift cards) as long as your expectations are reasonable. It will take a while to earn enough points to get a good gift card. However, a lot of the surveys are not app friendly which is really frustrating. I understand that surveys come from different websites but the navigation on this app is terrible. Often times I can't flip my phone to the side and view the survey in landscape.There's no back button and when I try to open a link in a browser it never works. If someone from SB is reading please fix. The main reason I got this app is because I'm on my phone more than my computer.
The app and the website are not cohesive. I registered with Facebook on the website, but there is no way to log in with Facebook on the app so I couldn't log in. I emailed customer service who didn't really address my problem, just told me to change my password. Well, where they directed me to in the app there was no option to change my password. I went back and forth with customer service and they couldn't seem to understand my issue or solve it. The emails seemed robotic and impersonal. Not impressed with Swagbucks.
I tried to sign up for the service but it gave me an invalid request error. Then it told me my email was already registered. I tried resetting the password and it never sent the emails. I contacted support 3 different times. They eventually got back to me and said that my account was created in a country where they do not operate. My account is from the US, so that makes no sense. I tried to sign up with two other emails and that didn't work either.
100 SB equal $1. You have to watch SIX trailers, with 3 or 4 other ads before them, to earn 2 SB.So you earn 2 cents from watching roughly 24 videos (including the ads before the actual trailer) to get 2 cents. That's ridiculous. The best offers you'll be lucky to get 100 SB.
bug fixes and performance enhancements
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