George Matzakanis
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Unfortunately, it keeps crashing on my Samsung s21 ultra. I have tried reinstalling multiple times, but nothing. The weird thing is that it works fine on my old phone. Philips seriously needs to work on bug fixes. *29/05/2024 7 months later and still no update to try and fix these issues that are being experienced by many users. Disappointing..
1 person found this review helpful
nath oates
It is very disappointing that Philips have not kept up with the software of their competitors. For example, the echo software for lumify does not enable measurement of ejection fraction. Other portable systems (such as Butterfly IQ, GE Vscan extend) offer this and other features, despite the Lumify providing far superior image quality. I provided feedback to Philips Aus 2 years ago, and there have been no additions to their software. In contrast, Butterfly are constantly improving their system.
25 people found this review helpful
Koninklijke Philips N.V.
May 5, 2021
Dear customer
Thank you for your feedback, we appreciate it. Please stay tuned for future innovations on Lumify, we assure you the future of Lumify will be strong and SMART.
David Lord
When it works it is excellent. However to get it work on my Galaxy Fold2 or Note8 I need to uninstall the app, then reinstall then re register the probe then restart the phone. And then it mostly does not let me scan and keeps asking to connect a transducer. But when it works it is excellent and a great clinical tool. But for the money for the transducer I am a little frustrated and would be hard to recommend for enterprise wide purchase at my hospital.
15 people found this review helpful
Koninklijke Philips N.V.
March 15, 2021
Dear customer, weāre sorry to read about your issues with the Samsung devices. Please refer to the Lumify device compatibility list: https://www.usa.philips.com/healthcare/sites/lumify/support/lumify-tablet-compatibility. USA customers may call 1-800-722-9377 Monday - Friday 8AM-8PM (Eastern Time Zone) and request Ultrasound technical support.