Telehealth by SimplePractice

SimplePractice

About this app

Attend your appointment without leaving your home or office, or car, or private outdoor spot. With Telehealth by SimplePractice, clients and clinicians can participate in 100% secure, HIPAA-compliant therapy sessions from anywhere. Start video appointments instantly, no login or password required.

Ratings and reviews

I use this app weekly and it works great. My Internet can be sketchy and it occasionally will freeze, but not nearly as much as I'd expect. The freezing has only happened 2 or 3 times in 2 years. The app makes connecting with my therapist a breeze, no matter where I go.

Of the four health portal apps I use on a very regular basis, I have more issues with this application than any of the others. Whether on my PC or mobile phone, I most frequently encounter issues with the camera or the mic, and my health professional and I seem to need to end the session and reconnect a minute later more often than I would like.

This app does it's base function well from the call recipient end. However, accessibility on the phone is very very poor. When signing in your name, holding the back button does not sequentially delete characters. It only deletes one. The response to typing on the phone keyboard is slow. You cannot type multiple characters a second. For people who have motor difficulties, the buttons are small and hard to press. Given the lag in typing and challenge in accessibility, I can't recommend this.

What's new

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience. This new version includes critical library updates required for video appointments. For seamless access to video appointments, we recommend updating to this version.