It's fast and easy to renew my medications. They sent a request to my provider and my provider received it within the same hour. App is easy to navigate. Under tools you can search a medication and see how much it will cost you and the local pharmacy price will show as well so you can compare pricing. Haven't had any issues with the app
First, the arrow buttons are too close to the edge. It hits in the middle of my screen cover. I average 6 times trying to make the button work. It would be much easier if the buttons were in the middle of the screen and the screen scrolled up & down. Second, the screen scrolls infinitely. I'd prefer a screen that ends when I scroll through my rxes. Third, it doesn't tell me when I've just put an rx in the cart. I scrolled through it 3 times before I realized I was seeing repeats. I think some of the older formats were clearer. Fourth, Sometimes my doctor renews my pills when I still have a refill left on my old rx. I'd like that to show on the screen so I could use up the old rx first. The old format did that. The new format doesn't distinguish older & newer rxes.
1st I cant access the prescriptions my Dr sent in directly, it only eants to pull in my old scripts from doctors I no longer have. 2nd customer service cant seem to find my account when I call in for help. It seemes easier to just pay for my medication then try to navigate this program.
At first I thought it was going to be an easy way to manage my family's prescriptions, I ignored the low rating and tried it out. Well there's a reason its rated so low, after two weeks of calling the service number I still am unable to get access to manage our medicine. I'm told something different every time I call. It's turned out to be a massively convoluted process and we've decided to not even use optum at all. We'd rather pay more than deal with this system
Arrows too close to edge to use them to go through scripts. You should make those views of the meds so that you are able to go into them from the main screen instead of just viewing them. Getting to recently sent in scripts is difficult to find.
Hate it. They have improved it but I still don't like it. I often end up calling in my refills because it is easier than dealing with the inferior app
The completely redesigned user interface is easy to navigate and makes managing your pharmacy benefit and your health simple.
Flat 20% savings on Medicines and upto 70% savings on Diagnostic tests!
Order Medicine, Consult & Book Doctor Appointment, Physiotherapist, Nurse @ Home
Find Generic Medicines, it's use, side effects & compare prices without internet
Medicine, Baby Care, Dental & Hygiene Products in 60 mins & up to 20% OFF
Be sure to download the Netmeds App - A must-have for YOU to stay healthy!