SolaXCloud

Solax

About this app

Important: The SolaXCloud app has been developed by SolaX Power for use only with devices running on the SOLAX CLOUD platform. If you currently own a device operating on the SOLAX PORTAL platform, please visit www.solaxpower.com to download the relevant app directly to your Android device.

SolaXCloud is a monitoring App enabling the end-user and the agent to check the inverter status, yield, load consumption and exported energy anytime with the help of cloud data analysis.
End-users can use either remote or local login to view the real-time data and change settings of the inverter, but agent can only use the remote login to view the site information and inverter data due to user privacy protection reason.

Description of End-user Login:
After successful user login, end-users can check various data including site name, panel size, inverter No., battery status, alarm information, inverter yield, load consumption, exported energy and etc. SolaXCloud collects and processes data every 5 mins, users can depend on the dynamic flow chart to monitor the power among panels, inverter, battery, grid and load.
At the same time, if inverter data is online, users can change the settings including Date & time, safety, power factor, work mode, charger and etc. Please kindly note that the password will be required to enter Advance and Super parameters setting.

Description of Agent Login:
After successful agent login, agent can not only check the user, site, inverter list and authorization status, but also the account details including contact person, address, system commission date, rated power, user name, yield today and yield total.

Ratings and reviews

It was terrible before the update, now it's even worse. Dat are ok but you cannot access the data because it is not user-friendly. Need to guess where to click to find what you want and no contextual help. The colours used make the text illegible: writing black color on blue dark is definitely not a good idea. Making the app intuitive would make is useable. This app needs testing by real end users. A quality system would help you to understand customers' needs.

"Hello Solax, please don't make drastic changes to your app again! We love the current version and are used to its functionality. Instead, consider making incremental improvements to enhance its performance and user experience. Major changes can be frustrating and difficult for us to adapt to. Also, we've noticed that your app doesn't always show accurate results, which can be confusing. Take inspiration from Solis' app, which is user-friendly and efficient. Let's build on what works well and "

The new version is more informative, but why would I have no total recording for February but have all the daily readings for that month May 8, 2024 Recently, the new version does not show any data from the inverter. Data only shows after switching to the old version. Very frustrating when the latest version has this problem.

What's new

1. User Side
- Launch the experience mode. No login required to explore product features.
2. Installer Side
- Access second generation EV charger
- C&I supported
3. Issue fixed