Poplin: Got Laundry? Allow us.

Poplin Technologies, Inc.

About this app

Poplin is a life hack for laundry, available in over 500 cities nationwide.

Our Laundry Pros will tame even your most unruly, rumpled piles into pristine stacks of perfectly folded laundry. All that’s left for you to do is get dressed.

JUST TAP AND YOU’RE FINISHED
Poplin’s state-of-the-art app makes it possible to have your laundry done with the touch of a button. You can arrange pick-ups, leave instructions, track progress, send messages, and rate your experience.

THE POPLIN PRICE
Poplin’s next-day laundry service starts at $1/LB. Poplin's same-day laundry service starts at $2/LB. Service includes wash, dry, and fold. Pickup and delivery is free.

IS THERE A MINIMUM?
Poplin’s minimum order charge depends on your area and the service type selected. You will clearly see the minimum charges for your area prior to placing your order.

LAUNDRY IS OUR LOVE LANGUAGE
Our fleet of care-obsessed Laundry Pros are true craftspeople, type-A altruists who pour their hearts into the little things. They’re actually delicate with delicates. They wouldn’t dream of over-stuffing a dryer. They can fold the trickiest of tops. Hand over your laundry, and we won’t just wash your clothes – we’ll pamper them. You’ll never DIY this task again.

THE GIVING CYCLE
We use a portion of the profits from every order to provide our professional laundry services to families in need, and we give you the opportunity to donate too. Poplin cares for laundry; together we care for people.

WHAT’S INCLUDED?
Poplin's professional laundry service finishes your laundry to perfection.
- Professional washed
- Flawlessly dried
- Expertly folded
Also includes free pickup and delivery, custom options like hang-dry, and Poplin's Protection Plan covering you in case of damage or loss.

DO YOU SEPARATE LIGHTS AND DARKS?
Yes, of course. You just tap and order. Everything else is taken care of for you.

WHAT ARE MY DETERGENT OPTIONS?
When placing an order, you have 3 detergent options:
1. Premium-scented
2. Hypoallergenic (unscented/sensitive skin)
3. Provide your own

If you choose premium-scented or hypoallergenic, your Laundry Pro will use a top-rated premium brand detergent.

If you choose "provide your own," please include your detergent with your pickup. Your Laundry Pro will use your detergent and return any unused detergent to you.

UNSAFE OR UNSANITARY LAUNDRY
We do not service unsafe or unsanitary laundry. We also don’t service laundry that includes excessive pet hair.

Before you place an order you will be asked to certify that your laundry:
- is safe and does not include bed bugs, fleas, roaches, or biohazardous materials.
- is sanitary and does not include feces, urine, blood, or vomit, beyond traces normally found in household laundry.
- does not include excessive pet hair.
Violators incur a $20 fee, laundry returned “as is,” and the account may be closed.

DO I NEED LAUNDRY BAGS?
You can put your laundry out for pickup in any bag you want, disposable bags, or your hamper. Most people use disposable bags. If you use your hamper we'll transfer your clothes to our disposable bags and leave your hamper behind. You can also use laundry bags, which we'll return to you laundered.

Your laundry will always be delivered in Poplin provided clear plastic bags.

Ratings and reviews

This is such an affordable upgrade to my life. I appreciate the up front cost of this service - currently $1/lb + $3 service fee + tip, $20 minimum. No hidden charges or pickup/delivery costs. Occasionally they have deals as well. The 1-2 day turn around is reliable. So far I've used the same two people each time and they've both been very friendly and communicative. At my request they sort the clothes by person and fold it the way I like. They take care to separate delicates. - Talisa Forest

I'm getting used to delegating in an effort to maintain my sanity and poplin definitely helps, doing laundry is my least favorite chores. the quick turnaround and very nice folding is always on par! the only pro/con (depending on how you look at it) is that you get a new person every time. overall I love it and will continue to use them!

Great app, great concept, but needs an option to schedule pick-up/delivery times for those with time constraints. Sometimes I'm not always available to drop off or receive my laundry at the same time that the laundry pros are available and they claim they can't see the scheduling requirements in the order notes until after they accept the order. Very convenient to have this service, very frustrating to not be able to coordinate properly with a laundry pro if there are scheduling conflicts.

What's new

We’ve tackled bug fixes and general improvements to your Poplin experience in this release.