SkyTab InCharge

Shift4 Payments LLC

About this app

Actionable insights at your fingertips.

InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobile companion to Shift4’s Lighthouse Business Manager, InCharge puts actionable insights at your fingertips so you can make smart, data-driven decisions anytime, anywhere.

Features include:

-Ability to view stats from multiple locations or hone in on a single restaurant
-Syncs in real time with Harbortouch Bar & Restaurant (HBR), CirroTouch, and Duet POS systems
-Quick login access with fingerprint and facial recognition options

Whenever you enter the app, you’ll see a high-level overview of all your locations that includes a daily or weekly view of:

-Total sales
-Sales per ticket
-Average ticket time
-Open tickets
-Labor percentage

From there, you can drill down to get more details about any of these areas to quickly identify trends and resolve any issues.

InCharge also includes labor management tools that allow you to view, assess, and manage your employees to reduce costs and improve efficiencies.

-View staff member performance, including hours, sales, tips, ticket time, and more
-Compare current labor percentages with the location’s trends
-Identify staff currently working overtime

Ratings and reviews

Takes forever to login, and sometimes won't login at all (just get stuck on the main login screen, and none of the fields allow me to enter information). Functionality is decent when it does work, but I find I often click on things and either nothing happens, or it is slow to respond. Good info, just doesn't work well. Contacted the developer to report, but they don't respond.

slow loading, under operation tab - oder types. numbers are never correct. very low.

we just got the system have 3 employees have from 12.7 to 24 hours but no sales info. have they signed in but not out? 3 signed in at one time?

What’s new

Fine-tuned some components for a more consistent and efficient experience