Get Dukan: Grocery & Food App

TSVB

About this app

Food, groceries, and more? Get Dukan is Kuwait’s first multicultural app that can deliver it all, anytime, and to your doorstep!
Fill your fridge and pantry with all your favorite groceries from back home or order food from your favorite cuisine with Kuwait’s first online multicultural grocery & food delivery app.

**Don’t miss out on the Welcome Discount on your first order!**

There’s no need to drive to multiple supermarkets & restaurants and spend hours looking for specific Indian, Pakistani, Filipino, Japanese, Bangladeshi, Egyptian, Nepali, Korean (and more!) food and groceries. With just a few taps, Dukan delivers your grocery list items and favorite meals to you within minutes.

*Perks of using Dukan App*

● Daily Discounts & Offers:
We want you to save money. We’re constantly working with our suppliers to get you the best deals at the most affordable prices. Even your repeat orders will get you special discounts and offers. And hey, you already have a discount on your first order!

● Fastest & Free Delivery:
Realized something’s missing halfway through preparing lunch or dinner? Are you suddenly craving chicken masala? No worries – we deliver your groceries and food in minutes.

● Multicultural:
With Dukan, you’re not too far from home. Treat the family with authentic dinners from back home using the best and most genuine ingredients.

● One Stop Food & Grocery Shop:
Easily search and filter through our wide variety of offerings with filtering options like Product Search, Filter by Store, Restaurant, Price, and more.

● Fresh & Safe:
Our groceries are always fresh and procured daily.

● Live Tracking:
Get alerted when your order is on the way, and live track it from the second it leaves the store or restaurant until it arrives at your doorstep.

● Simple & Secure Payment Options:
Prefer paying by credit card? Cash on delivery? Or maybe even by filling up the in-app Dukan wallet? We’ve got it all covered.

● Live Customer Support:
Your satisfaction is our top priority. Get in touch with our live customer service team whenever needed.

● Right on Time:
Need your groceries delivered at a specific time? No problem! Receive the freshest groceries using our in-app scheduling tool to specify a delivery date and time.

Because your safety is our priority, we also offer contactless delivery.
Dukan is changing the way customers approach their daily essentials. Install now and shop online for groceries, food, fresh fruits, and vegetables procured daily and delivered to your doorstep in minutes.

Have questions? Reach out to us on [e-mail]
If you’re enjoying Dukan, please take a moment to rate the app.
Thanks for your support!

Ratings and reviews

Worst app ever. I am going to uninstall this app. On 26 th of September I ordered the same food for the two times mistakenly and my money has been deducted from my account two times. One order I already received but the second order they cancelled on my request . And they kept me telling the amount will be transferred to your account within 24 to 48 hours. But its almost more than 15 days and they haven't returned my money.

Terrible customer service. There is no system in place to address situations where you receive the wrong or lower-quality meal from a restaurant. It's entirely up to the restaurant's discretion whether they send you the correct meal or not. The call center staff show no interest in fixing the issue and ignore calls and messages when you follow up. Ironically, the delivery riders seem to understand customer service better than the people in customer care.

The filter option needs improvement. also, the choices of grocery have been reduced. The process of refund in case of mistake in order or missing item is tedious and very difficult. Help center needs improvement