Consumer Reports: Ratings App

Consumer Reports

In-app purchases

About this app

Get expert buying guides and unbiased, trusted ratings and reviews for the products and services you use every day - from cars and major appliances to must-have tech gadgets, to home and garden necessities. Nonprofit and independent, at Consumer Reports, we buy everything we test and don't accept advertising. Our scientists and engineers test products in our labs so you have the unbiased information you need to buy with confidence.

This app is free to download and users get immediate access to buying guides. Product ratings and reviews are only available to those with a Digital or All Access membership to Consumer Reports.

• Get ratings for 8,500+ products and services
• Search or browse by product or brand
• See scores for chosen models plus the best and worst in category
• Find recommended models at a glance
• Review highs and lows plus specs for each model
• Read CR’s take for a quick overview or read our more in-depth buying guides
• Compare products side by side
• Save products you’re researching
• Shop for the best deals of the month with the Best Time to Buy calendar
• See prices and shop with our online shopping partners
• Access our ratings offline for convenience



Car Specific Features:

• Get ratings and reviews for hundreds of cars and trucks
• Identify best in class models using Consumer Reports’ Overall Score system which includes road-test performance, reliability, owner satisfaction, and safety
• Browse cars by type or brand
• Watch Consumer Reports road test video summaries
• Read survey information based on 300,000 vehicles covering Owner Satisfaction and Reliability

Ratings and reviews

I installed the app thinking the search capability would be better than the browser. I was wrong. There are so few filters on appliances such as refrigerators to make it almost useless. For instance, on the browser, I could filter for counter depth. In the app I could not (the browser filters though cut off at too low a max price with no way to change it). I'm pretty disappointed. If I can't figure it a way to get what I need not easily, I will cancel my membership and demand a refund.

I recently dropped my print subscription, assuming digital would be a functional substitute. I was wrong. Filtering options for ratings do not match the key product features described in the articles. (I experienced this with the headset article). Much information in the print edition (for example, detailed cell plan info) is not available online. I rate this app as Not Recommended.

First off, the design of the app is poor. I can't make searches between vehicles and different years. Then there's a bigger problem I have with the vehicle's and how they are rated and reviewed. They say nothing about where the statistical data comes from or how many people actually had given reliable input other than, "we sent a questionnaire out". And they don't recognize differences in vehicle trim levels. All of this just is unreliable and unverified... the whole purpose of them to exist.

What's new

As part of our ongoing mission to serve our users, we have made significant updates to the design and experience.

• Improved design and ease of use
• Enhanced search experience
• Better performance
• Secure upgrade or manage your membership using in-app purchases

We have also removed offline mode and Saved products. The ability to save products will return in a future release with improved organization. We value our members' feedback, so please let us know what you think of these changes.