
Jeffrey Park
Can't connect HYS account. The Bread site directs you to this app to manage your high yield savings account. I get the impression that there used to be a separate app that no longer exists. I can't do anything with app except get stuck on a screen that demands I add cards that I don't have. I reached out via email listed in the app store to report the problem and never heard back. If there is a separate app to manage savings, it's non existent in the app store.
118 people found this review helpful
Bread Financial Holdings, Inc.
April 9, 2025
Hi Jeffrey! We're sorry you had this problem and apologize for any inconvenience. Your experience is important to us. We are aware of the issue, and we are diligently working on this matter at the moment. Thank you.^TM

Jbc LLC
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The card is not a problem. The app is! I am having so much issues using this app. I made payments and were never registered, causing late payments. I called so many times and the customer service representatives helped me fix/change the username, password and I still can't log in. Somehow, the information doesn't match. I have to constantly making calls to check on transactions and making payments. Edited:You asked me to respond in the "Secute message section" You realize that I can't sign in?
1 person found this review helpful
Bread Financial Holdings, Inc.
January 31, 2026
Hi, Jbc LLC. We're sorry you had this problem and apologize for any inconvenience. Your experience matters, so can you please provide specific details via Secure Message Center (located in the "More" section of the app)? That'll help give us some background information so we can work to fix the problem. Thank you in advance.

Jeana McGraw
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the app is very easy to use, allow 48-72 hours for payments to process, as is true with many payment apps. do not wait until day of. interface is highly user friendly. I do not use autopay, I prefer to schedule my payments 3 days before the due date, but I schedule them at least a week prior. it doesn't hit my bank until about 24 hours after the due date, but the app shows appropriately, so keep a mental note of your bank balance until the payment processes
2 people found this review helpful
Bread Financial Holdings, Inc.
January 28, 2026
Hi, Jeana McGraw. We’re glad to hear the Bread app is working well for you! Simplicity and convenience are what we aim for—thanks for being a valued customer.