Clarity Mobile App

WealthCareMobile

About this app

Clarity Mobile provides a single access point for participants to manage their consumer driven healthcare plans and other tax favored benefit accounts.

Clarity Mobile provides the following functionality:
• Account balances and details
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *

*Some features may be restricted by your administrator

Ratings and reviews

Unusable. I've copied and pasted the login details directly from the password manager I use to log in to the website and the app tells me the credentials are invalid. They're clearly not since I can log in to the website. I'd love to conveniently use the app but apparently they don't make it easy to access. Update 10/26/23: This is still an issue with the app. Dev seems to not care whether the app works. Uninstalling

Not very useful. Doesn't actually give me access to much information. My account claims to be reimbursing my expenses through direct deposit, but I can't even tell where funds would be deposited. Supposedly they were deposited yesterday. The live chat support is just a bot. Bare minimum investment went into this app. 1 star.

Their app is awful. If you misspell your password twice, you will get locked out of your account. By locked out I mean you have to call their customer service to unlock it. I have multiple credit cards and banking apps , I never had to deal with any insane security features like this before. Did I mention that customer service is only available during the week. So if get you get locked out, your out of luck until Monday. Then you will spend forever on hold just so a person on the other end of the line can click a button. It's mind boggling. This has happen to me several times. It is infuriating. I've been so frustrated with a company in my life.