
Eric Meenk
I've been having very good luck with the app. It does everything I need it to do. Very innovative for a hot tub. The connection issues likely have more to do with external updates and the programing process needed to keep it all working. It is pretty cool to have the ability to monitor my spa from 2000 miles away. And leave it for weeks at a time without testing the water. Innovative front of the curve stuff in the pool industry.

Michael Werner
- Flag inappropriate
- Show review history
This app and capability is awesome when it works. Connections drop A LOT. I like to leave the tub at a lower temperature and when i want to use it turn it up. If i can connect it's great, but once i turn it on, it drops the connection so i can't use other features. I haven't been able to connect to the hot tub in weeks even though the ethernet connection is there. I think if there was a "keep alive or heart beat" to keep the connection up that would help.
3 people found this review helpful
Blue Falls Manufacturing Ltd
30 November 2021
Michael, thank you for your positive words regarding our App. We appreciate your feedback, input and support. Happy to learn that you are enjoying your spa and able to use our app with ease. Thanks again! Life is better when you’re hot tubbing.

Ryan Ellsworth
- Flag inappropriate
- Show review history
I have only had my spa for a few days, but like others have already said, the app has constant connection issues. Not off to a great start. Update: now a few weeks into Arctic Spa ownership, and the app won't open at all. All I get is a message that says, "Arctic Spas closed because this app has a bug. Try updating this app after it's developer provides a fix for this error."
1 person found this review helpful