Alex Northam
Doesn't work I have older dlan 500 & 550 duo+ devices that will only work if firmware is newer than 2018. If older devices you need the devolo cockpit program for win/mac/linux. Had to borrow a windows machine. The 550 duo+ update is exe only, says its installed but the date doesn't change on the adapter. The 500 is an install file that cockpit says isnt compatible with this device. Germany is slow in responding and tell you to go download the drivers that don't work. I give up . . .
2 people found this review helpful
devolo solutions GmbH
28 August 2024
HI, the dLAN 550 duo+ devices and 500s without WiFi can not be detected by the app, because there is a technical limitation due to how these devices operate. (If you want the deeper technical detail - they operate on the ISO layer 2 of the network protocol stack. Android OS allows mobile apps to interact at Layer 3 and don't access Layer 2.)
ma to
It works and it does not need a WiFi (I have LAN model). However, there's not much to see and do in the app. There's just a link to the web config page for each found Devolo device. OK, but I don't need an app for that. I expected to be able to log into and link with Devolo devices so that I could see all details easily and change all settings without having to use the web config interface of each device. The app should make this convenient, otherwise I'm not sure of its purpose. Thanks.
147 people found this review helpful
Gary Comp
- Flag inappropriate
- Show review history
Does not complete the firmware update. Also the magic 2 wifi next package only gives about a quarter of the speed going into the router. All in all certainly not worth the high end cost. Well the response from Devlo below is quite ironic seeing as though this is meant to sort out the stability. I also tried to do the update via the cockpit and wired. This updated one adapter but not the other. Also I have emailed support and to date I have not had any responses.
83 people found this review helpful
devolo solutions GmbH
7 October 2020
Dear Gary Comp, an incomplete firmware update is usually caused by an instable connection, not the app itself. Regarding the performance issues, please contact the support team. This has nothing to do with the app. Kind regards from the devolo team