HelloRide

HelloRide

About this app

HelloRide is your ideal choice for a carbon-free journey. You can unlock our bike nearby with only one step by clicking on 'Scan The Ride'. Our service has helped riders in 460 cities worldwide travel 24 billion kilometres. As a leading mobility platform, we are always on the way to providing better service.

Ratings and reviews

The main point of using this app are the rewards for checking in. They are just so darn good! Giving a total of 11 days for free for checking in 30 days straight. Not even anywheel could compete against this! I could find a bike in under 3 minutes so I can say deployment is good. However the gps is quite awful, sometimes asking me to pay the relocation fee, I'd move the bike somewhere else. Also, I need to click unlock multiple times in the app to get it to register, which is quite frustrating.

The bikes themselves are okay, but it's a nightmare trying to park them. Half the time the GPS wouldn't even work right, and you only get one chance to unlock and repark before they try to scam you with the relocation fee. The last straw was when it tried to pull that nonsense with me when the bike was parked in a designated zone right next to a row of other HelloRide bikes. Going to Anywheel now, and you can try to take the relocation fee from me in court.

Bicycles are in good condition. If you get to use the app. The app signed me out a few days after I bought the pass. Now I can't sign back in to use the service I paid for. Please fix your app. App has finally allowed signing in after many attempts. Only issue is the poor connection and intermittent frozen screen.