HopSkipDrive

HopSkipDrive, Inc.

About this app

SAFE, RELIABLE RIDES FOR KIDS

HopSkipDrive is the safest, tech-enabled youth transportation solution for kids ages 6+. Today’s schools, organizations and busy families depend on HopSkipDrive to get kids everywhere they need to go, 7 days a week.

SAFETY IS HOPSKIPDRIVE’S #1 PRIORITY

Rides are provided by trusted CareDrivers — ‘caregivers on wheels’ — who have a minimum of 5 years of caregiving experience and pass a rigorous 15-point certification process, including fingerprinting, background checks, car inspections, and more (full 15-point certification process listed below).

HopSkipDrive CareDrivers have provided more than 2M+ rides over 20 million safe miles driving kids to and from school and activities.

Our U.S.-based Safe Ride Support team monitors every HopSkipDrive ride in real-time, giving parents and caregivers greater peace of mind by proactively preventing any issues.

This is in addition to many other safety mechanisms, including a patent-pending multifactor authentication process on pickup, GPS tracking, full real-time transparency for parents/caregivers, and more.

EASILY SEE UPCOMING RIDES AND GET CAREDRIVER DETAILS

If your school or another organization is booking transportation for your child, you can see what upcoming rides are booked through your HopSkipDrive app.

For families directly booking rides for kids, you can add single rides, repeating rides, or multi-stop rides directly in the app. You can also leave location-specific notes about pickup, like if your child needs to be signed out of school or walked into their karate class.

You’ll get information about your child’s CareDriver in advance: a photo, bio and vehicle details. This helps you know exactly who is giving your child a ride and prepare your child for their upcoming ride.

TRACK YOUR CHILD’S RIDES IN REAL-TIME, DIRECTLY IN THE APP

Parents and caregivers love the ability to track their child’s ride in real-time directly in the HopSkipDrive app, whether you or your child’s school booked the ride! HopSkipDrive will also send you notifications for each stage of the ride, like when the CareDriver is on their way and when your child has been picked up and dropped off safely.

Keep in mind that if a school or organization booked the ride, they can also track the ride in real-time. And again, our Safe Ride Support team is watching every ride in progress.
Learn more at www.hopskipdrive.com/caregivers

HOPSKIPDRIVE IS AVAILABLE ACROSS THE COUNTRY!

HopSkipDrive is across 15 states:
- AZ: Phoenix, Tucson
- CA: Southern California, Bay Area, Sacramento
- CO: Denver, Colorado Springs
- DC: District of Columbia
- IN: Indianapolis
- KS: Kansas City
- MI: Detroit, Grand Rapids
- MO: Kansas City, St. Louis
- NV: Las Vegas
- PA: Philadelphia, Pittsburgh
- TN: Nashville
- TX: Houston, Dallas-Fort Worth, Austin, Midland
- VA: Richmond, Northern Virginia
- WA: Seattle, Spokane
- WI: Madison, Milwaukee

* FULL 15-POINT CAREDRIVER CERTIFICATION PROCESS

1. At least 5 years of caregiving experience
2. Criminal record check: Pass a comprehensive search of county, state, and national records, including the global watchlist and sex offender registries
3. Pass a fingerprint-based background check
4. Child Abuse and Neglect Scan: State-level clearance from the Department of Human Services database
5. Valid Drivers License
6. Minimum of 3 years of driving experience
7. Pass an initial motor vehicle history search as well as ongoing monitoring for new infractions
8. Age 23+
9. Own or lease a vehicle no more than 13 years old (In some states vehicle must be no more than 10 years old)
10. Proof of registration
11. Proof of insurance consistent with state law
12. Pass an annual 19-point vehicle inspection
13. Complete a live orientation with the HopSkipDrive team
14. Adopt the HopSkipDrive Community Guidelines
15. Adopt Zero Tolerance Policies for the use of drugs or alcohol while driving, nondiscrimination, no-touching, and no-cell phone usage

Ratings and reviews

The map on the app is glitchy and sometimes does not appear. The drivers have a hard time navigating apartment complexes. It would be nice to have the same consistent drivers for this reason. We had a driver show up early, then cancel on us while we were walking around the apartments looking for him because the map didn't show up on the app. Driver didn't call or text to confirm if child was still needing ride. Customer service line was backed up as well.

The app works fine and since it's the only option available for my son's transport, at this time, I will continue to use it. I'm bothered by the price because the price estimate was waaaay off. Like by 67%. I get that it costs a lot to handle all the safety and technology... but at least be straight about the price. When I use ride share apps, they have never been this far off. That aside, my son had a pleasant trip. I am not dissatisfied with the delivery of service or the app. Response: And I get it. It's the only thing that has frustrated me. I'm a single parent, paycheck to paycheck so budgeting and planning ahead are crucial for me to keep up with. It's the sticker shock after seeing this size of a gap. Thank you for responding.

This company won't stop harassing me. I have repeatedly requested I be removed from their system and they refuse to. I haven't used their services for over a month and I'm still getting multiple texts and calls a day. I have tried multiple times to cancel all rides and services and yet they STILL send drivers out (and to the wrong address, no less). This is absolutely ridiculous. If I could post no stars, I would.

What's new

- Minor bug fixes
- Improvements to functionality

We're always updating our app to give you the best possible experience. Please send your feedback to [e-mail].