2.4
1.45K reviews
50K+
Downloads
Content rating
Everyone
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About this app

New App My SmartBike, by MAHLE, provides you an enhanced e-bike riding experience by using your smartphone as the interface to your bicycle. Our application is designed to help tune, customize e-bike performance and enjoy your trips. Connect with your e-bike and adjust your preferences, customize motor maps to adapt the MAHLE SmartBike System to your personal necessities, remaining batteries, record your activities, have access to statistics, see bike location and more.

If you need detailed information and a dynamic experience, our web app (www.my-smartbike.com) enables you to analyze the routes in detail and graphically comparing data as elevation, health-related data and exclusive metrics from e-bikes, the tour on maps and share it through third platforms.

Always linked.
Connect quickly with a new e-bike or a previously connected e-bike card.

Tune your ride.
Configure motor maps of your e-bike, for each assistance level, to always get you the right level of power from your motor.

Be fun and start an activity.
Are you ready? Start an activity and you will see all the information you need like instant speed, level of assistance, remaining battery, time and distance…and more. Once finished, view extended information about your recorded activities directly on the App or through a web browser.

See even more on the Web.
On the web, you will analyze your trip with a lot of information and amazing dashboards.

Know your Range Extender.
The new range extender screen now shows the battery status, battery consumption, range, and assistance information.

Get Monthly perspective on your rides.
Add and see all your rides in a calendar view.

Find your bike.
With the new functionality you can find the location where your electric bicycle was last seen.

Follow your heart.
You can now pair a heart rate band and activate the special assistance mode, where system assistance adapts automatically depending on your heart rate.

Share your ride.
Upload automatically your ride to Strava.

Keep your privacy.
Protect your app with biometric authentication such as Face ID or fingerprint detection and also define your private areas (home, garage, office) to protect last mile information if you make your activity public.

Ride in dark mode with ease.
New app will automatically switch to dark mode to match your phones presets.

Help Center
A library of videos to help you out with the MAHLE SmartBike App. View step by step instructions for most important App features.

Compatibility
Your e-bike must be compatible with the MAHLE SmartBike Bluetooth® platform.

* Continued use of GPS in the background can decrease battery life.
Updated on
20 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
1.44K reviews
Starboard Tack77
7 April 2023
It works but has several issues that need to be fixed. For me the most annoying are: 1. High phone battery use 2. It takes a couple of tries before the app can connect to the iWoc via bluetooth successfully. 3. There is some bug somewhere that causes my phone to vibrate randomly after I have used the app. I have to force stop the app every time. Drove me crazy until I figured it out. It would also be nice that the +/- buttons to change level of assistance would be larger in the display.
8 people found this review helpful
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MAHLE Smartbike Systems SLU
17 April 2023
If you see that the connection fails, try linking the ebike again by clicking the 'add new bike' button. The vibration is due to you have an activity in progress when those vibrations occur, please check it. We take note of the suggestions and keep working. Thank you very much for the feedback and sorry for the inconvenience.
Nick Coleman
5 May 2024
Lots of things have improved over the previous version, but still not a great app. Perhaps the integration with Strava makes it more interesting. If you want to lock the bike, your phone needs a WiFi connection as well a blue tooth connection to the bike. If you just have a mobile phone signal, the app claims you aren't connected to the internet . Not super useful
1 person found this review helpful
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MAHLE Smartbike Systems SLU
8 May 2024
Hello Nick, we are sorry you are experiencing issues with the new lock feature. It should work fine with (4G/5G) data connection. Please check the phone has signal and that the app has permissions to use the signal and not only WIFI (Settings> App>Permissions) contact us at customerservice@mahle.spinoco.com if the issue persists.
David Chua
19 May 2024
Terrible experience with the new update. Older versions were already unreliable with staying connected to the bike. This latest updates totally killed it. Won't connect. Won't find the bike. Terrible. Have removed the bike, tried to re-pair. Nope! Wouldn't be an issue if the iwooc had a battery display, but the 3 colours to indicate battery status just isn't enough info. Terrible!!
2 people found this review helpful
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MAHLE Smartbike Systems SLU
20 May 2024
Dear David, we are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further, if you have any further information that you can share with us, please contact customerservice@mahle.spinoco.com Thank you.

What's new

-Added support for x30 Systems
-Motor maps improvements
-User Interface improvements
-Stability improvements
-Miscellaneous bugfixing