Mco-opCash 5.0
2.9star
4.93K reviews
1M+
Downloads
Mature 17+
info
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data canβt be deleted
Ratings and reviews
2.9
4.91K reviews
Mark Maina
- Flag inappropriate
8 July 2024
Your app deducts 300 shillings when you opt for a service even before populating details. What's worse is that the deduction doesn't reflect on the balance statement. Screenshot your balance on the main page then screenshot again before when the app displays the Available Balance. The user will notice a substantial amount reduction. If this is as a result of a bug, then it's a very expensive one.
17 people found this review helpful
Co-operative Bank of Kenya Ltd
8 July 2024
Hi, can you please send us your account details along with the screenshot of the problem to customerservice@co-opbank.co.ke so that we can help you. Thank you for using our app. ^BA
Pius Kinyanjui
- Flag inappropriate
21 May 2024
I've had the best experience. Transactions are immediately processed whether to other accounts or mpesa. I would only recommend to the customer support team to consider lowering transaction fee depending on the amount transacted. The cost even for buying airtime is too much + interest for your loans are absurd. I love it π₯°ππ
4 people found this review helpful
Co-operative Bank of Kenya Ltd
21 May 2024
Hello. Thanks for the 5 star rating. Hope you continue to enjoy reading news on our App. If you have any feedback or suggestions, please write to us at customerservice@co-opbank.co.ke. We would love to hear from you! ^JN
Patrick Kirih
- Flag inappropriate
- Show review history
24 May 2024
There is a bug - the favourites on the home page keep disappearing after a using the app and to get them back means unistalling and reinstalling the app several times over and over. Update: they addressed the bug real quickly. App has been awesome since then. Kudos 5 stars & thank you!
3 people found this review helpful
Co-operative Bank of Kenya Ltd
23 November 2023
Hello. This is noted and we apologize for the inconvenience caused. Please allow us to raise the matter with our support team for it to be addressed. Thank you. ^NM.
App support
phone
Phone number
+254703027000
