OneAssist: Protection+Warranty

OneAssist Consumer Solutions

About this app

We are India’s highest-rated protection expert for everything that matters to you the most across Personal Electronics, Home Appliances, Personal Finances & Lifestyle !

Explore our range of innovative Assistance & Protection solutions that will make your everyday life easier and will offer you complete peace of mind with unparalleled convenience and savings.

Plans that we offer

- Protection against Accidental & Liquid Damages for all phones
- Extended Warranty for TV and other appliances
- Fraud protection plan for cards and wallets

OneAssist advantage

4.6 stars rating on Google with 38,000+ reviews
1.4 Cr active customers
300+ brand covered
Service across 19,000+ pin codes
Industry-best repair timelines

The app is designed to bring OneAssist closer to you

Buy protection plans for your gadgets and appliances
Access to exclusive plans like OA Select, WarrantyCare
Sell old mobile phones
Raise claim requests
Track your claims real-time
Check membership details & more

Key categories that we protect:
- Smartphone/ Mobile
- Laptop
- Smartwatch
- Headphones/ Audio accessory
- TV
- AC
- Refrigerator
- Washing Machine
- Water purifier
- Large Home Appliance
- Small home appliance
- Dark web monitoring

Ratings and reviews

I had an extremely disappointing experience with OneAssist. I kept receiving emails and notifications that my product had been delivered, but I had no proof of it. Then I was informed that the protection plan would be activated within 2 hours of TV installation. It’s been 4 days now, and still no activation! Trying to contact their customer care is a nightmare. It’s impossible to speak to a real person—just endless automated responses (IVR) or a chatbot that’s useless. If something goes wrong wi

The verification team is very lithurgic and unprofessional they keep on asking the same question time and again without making an effort to send their technician to the customers place. I have already uploaded the documents three times with all images, and invoice documents. This is a fraudulent one assist service which I would not recommend to anyone.

They don't provide services, if you miss by 2 days just to inform them right when the issue occurs. It doesn't matter if your product is in warranty or not. They want immediate issue raised when occured. Worst service by Oneassist. Either go for OnSiteGo for better service at any time in warranty period. Updating my review on 10/01 They reviewed my claim and took into account the fact that I didn't file it on time because I was unaware of their terms and conditions. I blive the deserve 0 star