Cincy EZPark

Passport Labs, Inc.

About this app

No more digging for coins. This is how parking should be. Pay, extend, and manage your parking session with Cincinnati's official parking app. It’s easy!

PAY ON THE GO
Pay quickly and securely with your smartphone.
- Time's precious, stop wasting it feeding a meter.
- Forget refilling the meter in the rain or braving the cold.

NO PRICE SURPRISES
See when parking rates will change in the future – even when there’s free parking!
- Receive email receipts at the end of your parking session.
- Expenses made easy, manage your parking history through the mobile app.

STRESS-FREE PARKING
Get alerts when your parking session is about to end.
- Stop worrying about how much time is left on the meter, we have you covered.

NO NEED TO RUSH
Add time to your parking session directly from your phone.*
- Your plans change, your parking spot shouldn't. Simply extend your parking session via our app.

--------

GET STARTED TODAY
1. Download the Cincy EZPark app.
2. Park where you see Cincy EZPark app signs.
3. Pay for your parking session from your phone.
4. Relax, welcome to parking as it should be.

--------

COMING SOON
The Cincy EZPark app is not done yet! We're constantly updating the app based on your feedback.

--------

APP PERMISSIONS
- Location Services (optional): Used to quickly provide nearby parking zones.

* where applicable

Ratings and reviews

This app doesn't seem to be very user friendly. I tried searching for parking and was prompted to turn my location services on to allow it for "Passport" and directed to my location services page. My location services was turned on but I still was prompted for this. Turns out you need to go to your apps page and find "Cincy EZPark" and update the setting there. It still won't recognize my location. Also all markers on the map are not descriptive at all to what they are or mean.

The app designated an incorrect license plate for my car (despite me selecting the correct one) - then wouldn't let me change or cancel the session, and wouldn't let me start a new one either. I had to move my car and pay at a non-EZPark location. I tried to get a refund, as I don't want them to profit from causing that hassle - they told me to call them. But rather than give me their help desk number, they told me to call the local police non-emergency line.

Don't get cheated! Pay at the meter. I parked at Findlay Market. The sign said if you wanted to get your parking validated, you had to use the app to pay. Turns out you get stuck with a "convenience charge" for being forced to use the app. Oh well, I thought, the sign says the code from the vendor I'm shopping at will cover up to $3. Only after getting a code from the vendor, turns out there ISN'T any way to enter it in the app. So I'm out not just the parking fee but also the "convenience fee".

What's new

Bug fixes and improvements