Asim Mehboob
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NBP Digital is a reliable platform, but the absence of an in-app email change feature is a notable drawback. Adding this functionality would greatly improve user convenience. It's a feature many users expect, and implementing it would undoubtedly enhance the overall user experience. Looking forward to seeing this important addition in future updates.
20 people found this review helpful
National Bank of Pakistan
16 September 2024
We are continuously working on bringing improvement in "NBP Digital" app's functionality aiming towards making user experience better, as we look forward to your 5-Star rating. Keep using our app to experience the change.
Nazim Aziz
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I recently attempted to use the mobile banking app from [Bank Name], but unfortunately, my experience was far from satisfactory. The registration process, which should be straightforward and user-friendly, turned out to be a significant hurdle. Customer service is not fully trained, a delima. However, the real issue began when the app repeatedly failed to recognize the account number I entered, despite it being accurate. Error messages were vague.
21 people found this review helpful
National Bank of Pakistan
26 April 2024
Highly regret the inconvenience caused. Please insert complete 14 Digit account number (Inc branch code) or 24 Digit IBAN to complete the registration process. We are continuously working on bringing improvement in "NBP Digital" app's functionality aiming towards making user experience better. Keep using our app to experience the change.
Toqeer Haider Goraaya
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I'm trying to access the app since morning but always find that app is under maintenance. Starting days of month are very important for saleried persons. I have to pay bills and dues of different things. It's really disturbing and disappointing for me..
1 person found this review helpful
National Bank of Pakistan
6 April 2023
We regret inconvenience, please elaborate your concern so that we can assist you better? Please contact us at +9221111627627 or you can write to us at mobileapp.support@nbp.com.pk.