PhonePe Business: Merchant App

PhonePe

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About this app

The PhonePe Business App is your gateway to a digital payments acceptance network spanning 3.8 Crore merchants! You can set up your business account & accept payments, track transactions, receive settlements, apply for a loan & much more.

Once your account is activated, you can instantly download the payment QR sticker & start accepting digital payments at your store. You can also order free QR stickers & have them delivered to your store, across India.

Key Benefits of PhonePe Business App

Easy payment acceptance:
Use the PhonePe QR to accept payments from all BHIM UPI apps. The PhonePe QR also supports other payment modes like Credit & Debit Card & Wallets.

Get instant help:
Resolve queries using our user-friendly Chat Bot in the Help section. You can also reach out to our helpdesk on the PhonePe Business app.

Direct settlement into your bank account:
Money is transferred safely & directly into your bank account instantly or next morning. You can also use our ‘SettleNow’ feature to receive money in your bank account any time during the day.

Real-time transactions & payments tracking:
Check your transactions & settlements easily in the History section on the PhonePe Business app.

Get Instant Loan for Merchants:
The PhonePe Business app provides online loans to MSMEs. Get a loan on PhonePe & move a step closer to growing your business.

Merchant Loan Highlights:
- Attractive interest rates with up to 30 months tenure
- Instant digital loan with 0 paperwork
- Online loans from INR 50,000 to INR 5,00,000
- Easy repayment option with EDI - Easy Daily Installments
- EDIs deducted from daily transactions collected via customer payments on PhonePe
- 100% trustworthy loans, offered by RBI-regulated PhonePe lending partners authorized to offer credit products
- Multiple lenders & option to select the best offering at competitive interest rates
- Low processing fees & no other hidden charges
- Daily updates about your Loan on the PhonePe Business app
- Option to foreclose Loan any time

Online Loan Eligibility:

The eligibility criteria for business loans for merchants are:
Accept payments on PhonePe QR for more than INR 15,000 per month
Be an active merchant, accepting payments on PhonePe QR for 3 months or more

*Merchant loans are offered at the discretion of our lending partners & the criteria above may change on a case-by-case basis

Documents required:
Details to be shared are as follows:
- Date of Birth
- PAN
- Aadhaar Number

*Business or Bank account details are NOT needed for loans up to INR 5 lakhs; may change as per our lender policies.

Steps to avail:
- Choose loan value & interest rate
- Enter details such as Date of Birth, PAN, & Aadhaar Number
- Click a selfie, & complete KYC digitally
- Set-up Auto-pay on your account

More about the loan offerings:
- Min. Tenure: 3 months
- Max. Tenure: 30 months
- Max. rate of interest charged: 30% flat p.a.

Example: For total cost of the Loan, including the principal amount & all applicable fees:
- Principal loan amount: Rs. 15,000
- Flat Interest Rate: 18% p.a.
- Processing Fees: 2%
- Tenure: 3 months
Then,
- Total interest amount payable: Rs. 675
- Total processing fee amount payable: Rs. 300
- Total cost to the user: Rs. 15,975

Our RBI registered NBFCs partners
- Innofin Solutions Pvt Ltd
- Aditya Birla Finance Limited
- PayU Finance India Private Limited

Upgrade customer payment experience at your store with PhonePe’s payment devices.

PhonePe POS Device:
Place an order for your POS Device on the app & accept payments via UPI, Debit & Credit Card, Wallet, & other modes. Pay nominal monthly rental & enjoy industry-leading MDR rates. Learn about charges on the App.

PhonePe Smart Speaker:
Order a SmartSpeaker on the app, install it at your store & get instant payment notifications in select regional languages. Surprise customers with payment alerts in the voice of celebrities.

Ratings and reviews

No complete explanation from the agent, he said there is no monthly subscription, one time payment only. Once installed the smart speaker, i received a notification for monthly subscription. I have asked about that he said first time experiencing this issue so he can cancel the smart speaker if there is a monthly charge is applicable. I don't understand what the purpose of installing a smart speaker is. Worst experience👎, customer dissatisfaction. Every agent should tell the truth.

Worst service. They treat their customees like dirt. I had to call 4-5 times to get some information on transaction done (transaction report more than 6 months older through app). But they are not at all willing to help. They are saying that they are not supposed to give the details of the remitter!! They rotate our money for 1 day. Immediate settlement also took about 1 hour today. They are not even worth for 1 star. . But unfortunately, I have no option of giving zero star or negative star.

Without any notifications or prior information they started charging transection fees. Also talking to customer care is the biggest task. Chat bout has no options for call or deactivation of the account. DO NOT USE THIS APP. WHY WOULD ONE USE IT IF THE TRANSECTIONS OVER 2000 ARE BEING CHARGED. USE BHIM APP INSTEAD. they silently changed the terms and conditions for payment settlement and now we are being charged for all the settlements which are above 2000 inr.