Brinks Home | Protect America

1.8
1.09K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Stay connected to your home wherever you go! Brinks Home Security™ now monitors Protect America™ customers and puts the tools to control your home security and automation system in the palm of your hand. Quickly check on your home, arm and disarm your system, and get alerts if something isn’t right. Not leaving home? Use the app to control Z-Wave devices without leaving the couch, arm your system from your bed, or check on a noise by viewing live video feeds from your Wi-Fi connected cameras.

Features include:

* Arm and disarm your system
* Watch live feeds or recorded video clips
* Lock and unlock doors

* Adjust Z-Wave smart thermostats

* Control other Z-Wave home automation devices
* Receive alerts for events that matter most to you
* View event history

PLEASE NOTE: This app will only work with a Brinks Home Security system (formerly Protect America) and certain features are only supported with optional equipment and plans.
Updated on
4 Mar 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

1.8
1.05K reviews
Peggy Greene
11 May 2021
Update on app: Thank you for fixing my app issues in a reasonable time frame. I appreciate the feedback and being able to once again use my application. Re: What happened? I've been using this app with no problem for years all of a sudden a couple of days ago it says connection failed and it doesn't matter which phone I use it's the app it's not the phones or the connection. These supposed bug fixes ruined the app. What did you guys do? Fix it please.
3 people found this review helpful
Did you find this helpful?
SecureNet Technologies
10 May 2021
Hello, thank you for bringing this matter to our attention. The issue has been fixed and you should be able to access the app . Be sure to update to the latest version and re-login. If the issues are persistent please send us an email at socialmedia@brinkshome.com.
Cody Nate
21 April 2021
Abysmal. I swapped phones and cannot remember the password, I tried the password recovery and as soon as I click on the link it says session expired. I tried customer service automated text, no help at all. Tried calling customer service and zero response after almost an hour on hold. Inconvenient at best to not be able to use the app to arm and disarm my system.
7 people found this review helpful
Did you find this helpful?
SecureNet Technologies
21 April 2021
Cody, Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at 1800-447-9239.Thank you.-Daniela S.
Mia
9 May 2021
Horrible. It worked for years and recently says "connect fail" when trying to log in. I tried to update it..uninstalled it then reinstalled, tried to reset my password only to have "session expired" the minute I opened the link. It's a HUGE inconvenience not having access to the app. Definitely going to look into a different system now.
2 people found this review helpful
Did you find this helpful?
SecureNet Technologies
10 May 2021
Hello, thank you for bringing this matter to our attention. The issue has been fixed and you should be able to access the app . Be sure to update to the latest version and re-login. If the issues are persistent please send us an email at socialmedia@brinkshome.com.

What's new

- Bug fixes and improvements