BLUE App

4.0
1.46K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The BLUE® App is your personal holiday planner at your TUI BLUE hotel – free of charge.
Get in the holiday mood for the best time of the year before your arrival and never miss an attractive offer again.
You will find in the BLUE® App:
• comprehensive information about the hotel, surrounding area and tips for the best local sights
• the daily activity programme
• an integrated digital pinboard - for exchanging and meeting up with other hotel guests
• inspiration for your next getaway, which can be easily booked via the app.

Our BLUE® App also offers you the possibility to book the following hotel services easily and conveniently via the app:
• services and extras 24/7
• table reservations in our à-la-carte-restaurants
• Reservations for our various activities such as fitness classes, tennis or for relaxing moments in our private daybeds
• Activities for our younger guests through our childcare programme
TUI BLUE. Hotels designed for you. Modern and high quality hotel experiences tailored to your individual needs. Look forward to numerous sports activities, a varied and creative cuisine and endless opportunities to gain new experiences and collect unforgettable memories.
__________

ONLINE QUARREL SETTLEMENT ACCORDING TO ARTICLE 14 PARAGRAPHS 1 ODR-VO:
The European Commission provides a platform to the online quarrel settlement (OS) which you find under http://ec. europa. eu / consumers/odr/.

Find further information here:
https://www.tui-blue.com/en/en/legal-information/imprint/
Updated on
18 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Personal info, Messages and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
1.42K reviews
Michael Winger
12 September 2024
Tui Blue = great resorts. The app however, needs some work. When booking a massage, the app crashes everytime. Also, no pricing in the app nor explanations about what massage services are available is dumb When reserving a table for dinner, the app doesn't let you book for the same day, only future days. This is especially a problem when trying to book for the day you arrive
15 people found this review helpful
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TUI AG
2 October 2024
Hi Michael, thanks for getting in touch and for your constructive feedback. We apologize that you had this technical problem. We would like to fix this issue as quickly as we can. Please to let us know the hotel you stayed at via: tui-blue@tui.com. We would appreciate it! Thank you!
Jools M
22 August 2024
Although some good points, serious lack of basic hotel information such as contact phone Nos, hotel directory, menu themes. Even the hotel map is better downloaded as a pdf After trying to book a restaurant for 3 days, eventually managed to access the bookings to find it fully booked for the rest of my stay. As I didn't book the hotel via TUI and it's not a TUI hotel (just uses their brand) much of the app is no use to me.
7 people found this review helpful
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TUI AG
11 September 2024
Dear Jools, we are sorry that you were unhapppy with the app content. We aprreciate your constructive feedback! Would you kindly let us know which hotel you stayed in (tui-blue@tui.com)? We would love to get in touch with the hotel and see if we can add more hotel and contact information. In any case we apoligize and appreciate your comments.
Tony Minides
24 September 2024
Useless app. Provided little or no value. I gave up when searching for the hotel I was staying, the predictive search doesn't work
1 person found this review helpful
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TUI AG
2 October 2024
Dear Tony, we are sorry that you were unhapppy with the app. We appreciate your feedback! Would you kindly let us know which hotel you stayed in (tui-blue@tui.com)? We would love to help you find the hotel and it's booking features. In any case we apologise and appreciate your comments.

What's new

- Bugfix Kids Club Registration