My PetSafe®

Radio Systems Corporation

About this app

Your official app to get the most out of your connected PetSafe® products.
The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with:
• Any Guardian® GPS Dog Fence
• ScoopFree® Smart Self-Cleaning Litter Box
• Smart Feed Automatic Pet Feeder
• SmartDoor™ Connected Pet Door
• SMART DOG® Remote Trainer
When used with PetSafe® connected products, the My PetSafe® app lets you:
• View and manage all your PetSafe® connected products in one place
• Customize your app by creating pet profiles and personalized names for each product
• Share access with an unlimited number of family members

Ratings and reviews

GPS collars work. But, this app is terrible. According to the app the charge hasn't changed and the collars haven't comunicated with the app in 3 days! One of the collars is constantly blinking NO LTE but the other coĺlar is fine. both were purchased at the same time and live in the same house. If the app doesn't correct itself I guess I'm stuck calling support again. Already replaced one collar. Frustrating.

Barely functioned before the latest version but it was manageable. Version 1.8.7 (latest) broke WiFi so now these feeders are not smart as they refuse to connect to my 2.4g network. Performed a complete reset to try and setup as a new device...still fails to connect to any network. At this moment in time, these devices are just really expensive manual feeders.

Overall the product is good(3.5 stars). I have been using it over the past 8 years and enjoy not having to get up early or rush home to feed my dog. The 2 issues I have are 1. On my 3rd feeder as parts break and 2. The app does not allow for individual feeding setting. (I.e fast feed in morning and slow feed in evening).

What's new

Boundary Improvements