MyPrimetel

3.0
543 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Manage your account and services Internet | Mobile | TV:
- Check your balance (data, minutes, sms)
- View and pay your bill
- Change your WiFi name and password
- Transfer your eSIM to your new device
- Convert your SIM to an eSIM
- Manage your monthly Spending Limit
- Change your payment method
- Top-up easily and securely
Useful tools:
- Receive Name Day notifications
- Find on-call pharmacies, green points and petrol stations
- Create your personal QR contact card
- Football highlights & goals
Instant application:
- Be the first to learn about the new Primetel offers
- Apply online quickly and easily through the app
Updated on
11 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
541 reviews
Елизавета Виноградова
21 October 2024
It is one of the most stupid, useless and user-unfriendly application in the world. 1. Customer support doesn't work (an error "smthg went wrong") 2. There is no button to log out 3. There is no option to add the card for payment, so you have to fill the payment form with your hands every month (6 fields!!! ) 4. You can't change the payment method because the app says you should register, and if you are a registered user, this flow just ends with an error "your are already registered"
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Neofytou
10 June 2024
The app doesn't even open, you have to uninstall it and install it again many times and IF you are lucky it will open. It doesn't even get updated very often like 1 time in 5 months. Its buggy and very slow during loading. Fix it or remove it if you can't afford a proper application management team Primetel
3 people found this review helpful
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Ade Berry
6 April 2023
Could be better. My real problem with Primetel, and I have been a customer for around 12 years or more, is that they are not very flexible. I have a package that I use only about a third of, but they will not exchange unused services for those that I will use. All they say is buy a bigger package. Great, then I waste even more money and even more service goes unused.
8 people found this review helpful
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Primetel
6 April 2023
Hello, thank you for your feedback on our application. Regarding your experience with our services we would be happy to investigate what is mentioned, please contact us on our customer service centers or chat with us on our website. You can always contact us on appsupport@prime-tel.com

What's new

This updated version includes bug fixes and improvements