My O2 | Mobile Account & Bills

O2 UK

About this app

Welcome to the My O2 mobile app – the simple way to manage your UK mobile account, check your data, track your allowances, view your balances, & pay your bills directly from your phone.

Key Features
The My O2 app gives you full control of your mobile account. Check data usage, manage your allowance, pay bills & upgrade your phone. Everything is quick, secure, and easy to manage.

Manage Data
Take control of your data. Track data usage in real time, add a Data Bolt On when your allowance runs low, and keep your balance updated so you never run out.

WiFi & Roaming
Going abroad? Manage data roaming directly in your account. Use your UK mobile allowance across the Europe Zone, control your data limits, and connect to O2 WiFi hotspots straight from your phone.

Shop & Rewards
Access exclusive rewards through your mobile account. Upgrade your phone, shop new devices, and enjoy deals that lower your bills. Save more with personalised offers tied to your allowance, balance, and mobile account.

Discover more about your mobile plan…

Pay Monthly
• Manage your mobile account and change your tariff or allowance
• View and pay bills securely on your phone
• Track phone calls, texts, and data usage
• Check your upgrade options for a new phone
• Add Data Bolt Ons to boost data or allowances
• Track your balance, rewards, & offers

Pay As You Go
• Check your balance, allowances, & bills instantly
• Track data usage within your account
• Add Data Bolt Ons whenever your phone needs more data
• Top up from your phone in seconds
• Manage your calling plan and allowances
• Get help with your mobile account and bills
• Order new phones, tablets, or accessories
• Find O2 WiFi hotspots for your mobile on the go

The sky is full of possibilities – from data tracking to eSIM setup, your mobile account puts you in control of your phone.

If you’re on Pay Monthly and have forgotten your login details, go to the My O2 sign-in page and click ‘Help me sign in’. If you’re on Pay As You Go, go to o2.co.uk/register to sign up for My O2. If you’ve forgotten your login details, go to the My O2 sign-in page and click Register now.

The My O2 app isn’t available for O2 Business customers. Data roaming charges may apply if you use the My O2 app outside of our Europe Zone.

This app uses the AccessibilityService API to support customers with accessibility needs so they can more easily navigate and manage their O2 account.

Download the My O2 app today to manage your account, control data, pay bills, check your balance, get exclusive discounts & rewards and make the most of your account!

Ratings and reviews

Terrible app, many pages do not have a "back" button so you are continually logged out. When logging in you usually get a "something went wrong" message. Also no longer able to use a PIN to log in so 2FA every time. Previously you could log in with ease if you turned off wifi (so using O2 network), but that no longer works. it used to work so well.

I don't know what's happening to this o2, whether it's the app or the join to virgin media orsomething else,but iv been trying to sign in to my account for last couple of days and I still can't get in. keeps repeating the same thing ,wants my email then sends me a verification email that I have to click on to confirm its me but then nothing ! I end up back to same page asking me to enter my email but repeats the same action ,I can't get into my account at all now ,ridiculous ! used to be easy.

You've managed to ruin an app that was working perfectly. The login process is now a convoluted mess. I’ve requested login links more times than I can count. Each one opens a browser page, starts a countdown, then just… closes. No login, no access, nothing. You’ve taken a straightforward process and replaced it with something completely unreliable and overcomplicated for no reason. What exactly was wrong with the old method?

What's new

We’ve fixed some bugs.