Sabrina Thomas
There needs to be a clear direction for "pay my bill". I've been trying to navigate this app for 2 days. Re- entering account # and waiting for a code to be texted, and resetting my password. They want the money, but make giving it to them so infuriating. This is just one more card that's just not that important. Cancelling Soon.
Academy Sports & Outdoors
24 October 2024
Hi there, thanks for your review! We will share this recommendation with the appropriate teams. On the App, Account, Academy Credit Card, Manage your card or Easy Pay. You will be redirected to Comenity Bank https://www.academy.com/academy-credit-card to make a payment online.
K B
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UI is broken in some places, back buttons don't work in some screens. If you view item detail you're stuck there forever unless you can go to your cart and find your way back to the home screen. Bumped up a star as the android 15 update seems to have corrected some issues I was having.
1 person found this review helpful
Academy Sports & Outdoors
17 October 2024
Hi, we are sorry that you're having issues with the app. Can you write to us at Customerservice@academy.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.
Lazaro Ramirez
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I don't like this app, it will be better if I could navigate it like the website. I would like to be able to search for specific merchandise fast and easy, if I click on outdoor cooking I want to be able to go to the category and then have all the options like grills, Charcoal, cooking utensils, etc. But the App doesn't let me do that. I used the website on my phone and it works great. If I want to see the specials for the month I just click on it and browse the specials and tap on an item.
Academy Sports & Outdoors
10 October 2024
Can you please share which features you find difficult to use? Please contact us at Customerservice@academy.com.