Daniel Anderson
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App crashes when I try to view any personal medical information. The previous version wasn't great, but at least I had access to what I needed. This one is just completely broken. Note: The iOS app seems to work fine. I don't think the developers are too concerned with their patients using Android. Edit: Uninstalling and reinstalling seemed to fix.
35 people found this review helpful
AdventHealth
19 January 2024
We apologize for the inconvenience you're experiencing with our mobile app. We are aware of this issue and are working on a solution to fix it as soon as possible. If you would like to update your rating to reflect your new experience with our app, we would appreciate it.
Anne Lynch
1st few years, great app. Since they changed their system it's terrible. I'm sent an email stating I have a new message. I go to the app and it's the same email address/password saved in my account for years, and when I try to log on with the same account it won't let me. Says invalid email/password. Called the tech ppl, they were NO help. Tried change to a different email account, after deleting and reinstalling the app. Won't let me. Says there is already an account. It's terrible!!!!!
100 people found this review helpful
AdventHealth
26 October 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18552388791. Thank you.
Charlie Avera
Lots of bugs. Signout displays timeout error message, and requires another login to clear it and exit. App provides a slider button to turn on biometric login to login with fingerprint, but resets it to off on next login. Does not allow biometric login. Finding a doctor will leave the app and times out in 5 minutes. Too many bugs. Not nearly as good as MyCenturaHealth app. Hope they fix it!
40 people found this review helpful
AdventHealth
2 February 2024
We apologize for the inconvenience you experienced with our AdventHealth mobile app. We are aware of these bugs and our development team is actively working on resolving them. We appreciate your patience and understanding as we strive to provide a better user experience.