My Health Toolkit® for BCBS

My Health Toolkit, LLC

About this app

My Health Toolkit is the easiest way to access your BlueCross benefits.
 
What’s included:
ID Card: Access your BlueCross ID card on the spot — you can even send it to your doctor.
Benefits: See what’s covered by your health plan.
Claims: View the status of your claims in real-time and verify the amount you may owe for a service.
Spending accounts: Check the balance of your health savings account (HSA), health reimbursement account (HRA) or flexible savings account (FSA).
 
Additional features to be added throughout 2018.
 
Who can use this app:
--If you are a member of BlueCross BlueShield of South Carolina or BlueChoice Health Plan, this app is for you.
-- If you are a member of a different BlueCross plan, this app may be included. Just check the back of your insurance card to see if “My Health Toolkit” is part of your health plan’s website.

This app supports all medical and dental benefit plans administered by BlueCross BlueShield of South Carolina and BlueChoice Health Plan. This app also supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida, CareFirst BlueCross BlueShield, Blue Cross and Blue Shield of Kansas, Blue Cross and Blue Shield of Kansas City, Excellus BlueCross BlueShield, BlueCross BlueShield of Western New York, Blue Cross and Blue Shield of Louisiana, Blue Cross and Blue Shield of North Carolina, BlueCross & BlueShield of Rhode Island, Blue Cross and Blue Shield of Vermont, BlueCross BlueShield of Tennessee and Capital Blue Cross. Each of these Blue Plans is an independent licensee of the Blue Cross and Blue Shield Association.

The app supports most of our members, but will not work for the following:
FEP (Federal Employee Program) members
Medicaid members

Ratings and reviews

A great tool to instantly access to your health care coverages, along with answering the specific questions, as they pertain to you and your policy. Straight forward navigation, visual aids and tools, along with being easily understandable. I really like and would recommend this app, especially if you're not familiar with "insurance lingo", find yourself a little less than organized, and don't like to keep up with paper trail.

ID card won't load. Everytime I open the app and select ID card, it acts like it's loading and NEVER finishes. I've left it to sit and load for 5 mins, with a full, strong signal, and nothing. Defeats 90% of the purpose of this app. Also, when the app updates, it forgets that I want to use fingerprint authentication and so then I have to try and remember my password, which usually results in me getting locked out. Horrible app.

I need to filter to find a specific type of doctor, obgyn, but everytime I attempt to use the filter it won't let me update the areas. I click out and it still all the doctors. Going through 1500 doctors when more than half are irrelevant to me is super frustrating. update from 2024 when I search now only 2 doctors come up. I had to call the company and get a print out sent so that I could find a provider in network.

What's new

File a Claim
Members can now easily submit health and dental claims through the app, and see a list of claims they've submitted.

Summary EOB
For members who receive Summary Explanations of Benefits (EOBs), we've added a link to view them on the Health tab of the Claims List page.

Family List
We've added a family list feature to the home page, enabling members to see utilization data (like progress on deductible and out-of-pocket maximum) for specific family members.