A Google user
This app is pretty useless for anything other than just looking up your ID numbers. The login process gives me an error every single time I log in so I have to do the same steps 3 or 4 times to even access my information. Information about my account is inaccurate, it's completely non-functional for communicating with anyone when you need help, uploading documents, or making requests through the app. Because the app is not effective nor efficient, I'm forced to call in. Wait times are crazy.
59 people found this review helpful
A Google user
Worked fine on my old phone. While a little cumbersome, it accomplished it's intended purpose for the most part. However, NOW It absolutely will NOT make it past the sign in stage... if it even opens at all. I've uninstalled it and reinstalled it 5 times.... I'm pretty sure after the second time I was LITERALLY the live action movie of insanity. PLEASE FIX IT.
25 people found this review helpful
C. O'Connor
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Each time I use the app, I run into an error. Currently, I am unable to get past the inital screen telling me an update is available, though I am unable to perform an update once in the app store. I am also unable to continue using the app without clicking the update link. I have even attempted to uninstall and reinstall only to be stopped with the same "update" cycle as mentioned above.
20 people found this review helpful
STATE OF COLORADO OIT
21 June 2021
Edit: Please try updating the app again. If this problem continues, call the PEAK help desk at 800-250-7741
Hi there! We are sorry you're having trouble with the update. We have logged this as an issue and have our team working on getting it addressed. We apologize for any inconvenience and will update this response when the problem is fixed.