Krrish soni
I paid for the doctor's appointment but it was showing that the payment has been failed for some season but the has been deducted from my account. I called the customer support so many times but they did not pick up. In 2019 it was a good app. I was gold member but this time I am very disappointed. They have degraded thier quality and also raised the price so much that is not affordable for students.
105 people found this review helpful
A Google user
The service is good but app is too buggy. I reinstalled the app and my gold subscription is gone! Then I have to call CC and they gave me a coupon code to use with every transaction from now on! seriously? Moreover, you won't get any gold member benefits while purchasing the medicines if you're in the coupon world. Also, I received many calls for purchasing meds from them and flood of app notifications. I hope the team will fix these bugs ASAP, otherwise its really annoying to use on daily basis.
8 people found this review helpful
DocsApp - Telemedicine App to talk to docs online
22 May 2019
Hi Srikant, we are extremely sorry for the bad experience. Kindly provide us your Patient ID/contact detail so that we can get in touch with you. Feel free to directly give me a call at 8884436644 to share your problem or write to us on hello@docsapp.in to help you further.
Team DocsApp
A Google user
Had a really bad experience. I have been getting spammed with SMS 20 times a day and i am not even exaggerating. Tried to delete the account, couldn't find the option within the app. Tried contacting them on the provided support number, turns out number is also not working. Extremely discomforted by them trying to impose their service on me. Would never use the app again. BAD!
127 people found this review helpful
DocsApp - Telemedicine App to talk to docs online
5 April 2019
Hi. We are sorry that your experience with DocsApp was not up to the mark. There was a technical glitch due to which this issue arose and we have successfully fixed it. Please update DocsApp and revisit the application to continue your consult. If there is any other issue, feel free to directly reach me at 8884436644.