Castlight Mobile

Castlight Health

About this app

Do you have access to Castlight through your employee benefits plan? If so, you and your dependents can download Castlight Mobile: a personal healthcare dashboard that helps you find affordable and high quality care, anytime, anywhere.

Key features:
Find care - Search for a doctor near you. Results are always in-network and include personalized cost estimates and quality data so you can make choices that are right for you.
Past care - Track your health care spending and claims with at-a-glance information about what you’ve spent and why.
Plan status - Track how much of your deductible you’ve met, see your HSA balance, and review basic information about your health coverage all in one place.
eCard - A medical insurance card is part of the app so you’ll never be without your insurance card again.

Please note:
The Castlight Mobile app is available exclusively to individuals and their dependents who have access to Castlight’s services through their employee benefits program. If you’re not sure if Castlight is part of your employee benefits, contact your employer’s HR or Benefits leader.

About Castlight:
Castlight Health is a trusted third party that connects directly to your insurance plan and does not share your personal information with your employer. Your health information is always confidential and secure.

Ratings and reviews

The app is so slow. Constant "you have a notification" notifications that don't give you any indication or hint what it is about, so you assume it is important, only to have to wait for it to slowly login, then find out the notification was actually some ad/promotion for a cycle tracker/fertility app. And there's no way to disable or turn off these promotion notifications without disabling the useful notifications, too.

I had a store credit. When I tried to use it and make a purchase I was told my bank card was invalid. Then the store just vanished from the app. Recently, the rewards center stopped loading. Funny that as the end of the year approaches and my rewards are actually in a place of use themor lose them, I can't access that part of the app. Castlight is a waste of time. DO BETTER!

The app will not open so I can sync my steps. I chatted with support and they blamed my phone, said I did not have the updated version. I uninstalled, then reinstalled and I received the same server error. I contacted support again and was told to try later. Fix it! I need the app for the fitness challenge. My teammates are experiencing the same problem.

What’s new

Bug fixes and feature improvements.