![](https://play-lh.googleusercontent.com/a-/ALV-UjX-r5daxB5S2Iq4QAPebmLKtHCf8TU-dwr5GzoyeMEZanQZGt0=s32)
Buckley Morris
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Finally got app going in June. Now logged me out and refuses to connect. Tried everything, I need this when I'm away to adjust for below freezing temperatures or hot , now gone for one week and disconnected again, What good is Wi Fi app if it never works.This thing is soo inconsistent 🙄. Oh, and I really love the virtual A/C , what possible use is it. Except when I'm out of state and can't run the A/C and I can't reconnect at least I can watch the virtual????
7 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXSRSaAgXdUO0PRYRC_zXgSwfF2u3AHkWyL-cQJyDsJUvbdXbfg=s32)
Rachel Lazerus
Terrible design. Both my spouse and I have the app on our phones, but if one of us logs in, the other is logged out. All of the units connected to a heat pump have to be on the same setting or none of them work -- so naturally, you can only change one pump's setting at a time. The latest update just says "fix known problems" -- which ones? If I was teachimg a class in how not to design an app, I'd use this as my example.
19 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjW6LwGqnGNN9I1W7f2cA9OQD2tlCy5oBU1XUtiZjRW6SyR-3fSATQ=s32)
Harprit Singh
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Update - 061024- The app has been uodated 2 times. Still not able to connect. I see the devices in the list but when I click on them to connect it just doesnt work. Useless. ------ Do not comnect with ACs. I have 8 Split units and I can not connect any of them. Tried changing every possible setting on router but still nothing. Sent two emails and nothing. Also, in the app I see all 8 ACs mac addresses but I do not know which AC is which as AC units dont have any MAC address written on them.
28 people found this review helpful