JustAnswer: Expert

JustAnswer, LLC

About this app

The JustAnswer Expert app makes it easier than ever to stay connected with customers. Enjoy the freedom and flexibility of answering questions and managing your workload from anywhere at any time. Whether you’re at your job, travelling, or just away from your desk, you can provide a great customer experience wherever you are.

The app lets you get new questions, manage your question list, provide answers, and even check your earnings. And with private messaging and notifications, you’ll always stay on top of things.

This application is for Experts who have been approved to provide answers on the JustAnswer platform. If you are not an Expert on JustAnswer, join us on our mission to help people. With your expertise and our easy-to-use platform, we can make a difference together. For more information please visit http://www.justanswer.com/applynow

If you are a JustAnswer customer, have asked a question on the JustAnswer site and are attempting to find your answer, please visit http://www.justanswer.com

This application requires you to be an existing Expert at JustAnswer. If you are interested in offering your services through JustAnswer, please visit http://www.justanswer.com/applynow

Ratings and reviews

I wish I read reviews before hand. I was charged $46, not the $1 as advertised. The platform has a delay discrepancy between the responses received on the app and text messages. Sometimes I received messages faster on the app, sometimes receiving texts was faster. it's frustrating to check multiple locations. It made the initial communication with the expert awkward and frustrating. The platform is a good concept but needs work. And the pricing needs to be clear, not misleading.

I do my best to refrain from leaving negative reviews. Especially, for free tools that we are given to do our work. That being said, the functionality of this app is terrible. It was bad before. But, now I am missing messages and the app continues to freeze on the regular. Even the website itself has pages that are restricted for "testing of the new pay system". I joined as an expert last year and that has not changed. The company should hire more experts in the field of web development. Cheers

Hello...the previous version was excellent and I had given a 5 star rating. The problems in this version are - 1. Hanging a lot 2. Even after I send the introduction message to the customer, the typing box will still have it and I need to manually select all and cut it. 3. Taking a lot of time to refresh. 4. Taking a lot of time to show up the questions once clicked. I would request the developer team to fix these bugs as soon as possible. Meanwhile I would say and suggest other users to use the Google Chrome based web version is better and faster now. May I know you some action has been taken on this because the problems are still persisting?

What's new

General bug fixes