Jeremiah Mosteller
The app quality has gotten better over time and it no longer crashes as often when in use. I have been using for more than a year but have decided to uninstall because the company continues to take previously free features and make them part of the paid membership. These previously free features are just not worth the $3.99 fee and they should be adding NEW features instead at a monthly cost that high.
3 people found this review helpful
Vanessa O.
Good idea, needs more work. Text input (especially for setting your password) is clunky, and the cursor jumps around a bit. Switching wifi hotspots during exercise seems to reset the tracking, which is especially annoying if you have a limited data plan and rely on hotspots for most of your data service. The UI is intuitive, but unpolished, and a lot of what seem to be basic features to me (looking at leader boards for your country, for example) are locked behind a premium subscription service.
9 people found this review helpful
Kelly Young
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Update: they finally addressed these issues. Fun when it works - but no customer service! I had a long run not count for some reason - I tried everything. Went on reddit and saw other people talking about their runs not counting either. A few days later, someone from the team told me to send them a message. I did. That was a week ago and they haven't responded. It feels like an abandoned app. If this happens again I'm going to uninstall, it's too frustrating to lose to a rival due to a glitch.
5 people found this review helpful