Kenneth Kwame Obeng
I've been able to use the credentials sent to me to log in to my account on my computer but when I enter the same credentials on the app and press the log in button, it doesn't give me any feedback. It stays on till I close the App. But when I log in using a web browser, am able to log in with ease. What could be wrong? Is the app not working?
81 people found this review helpful
GCB Bank PLC
13 August 2020
The fact that you are able to log in from the browser indicates that, everything is fine with your account and credentials and should go same with the app. However, If app is unresponsive, then could be communication between app and your OS. Size of memory or storage can also be a factor else uninstall the app and reinstall it.
Richard Debrah
The app keeps loading forever. It will not load anything. This is by far the most useless app sitting on my phone. Before you tell me to try another device or clear cache or reinstall it, I have done all that. It used to work and after the last update it just won't load anymore. I am not sure why any reputable bank will have such useless app sitting on their customer's devices.
86 people found this review helpful
Ryan Aidoo
If I could have give it a half star or no start I would have. It won't open. I had this issue when I first downloaded this several months ago, since it never opened I decided to uninstall it. Fast forward to this morning I thought there would be improvements made to the app so I decided to download it only for me to find out that it still has the same problem. Gcb please be serious about this because every review I've read so far brings a complain not a kudos. Very very bad.
55 people found this review helpful