
Ali Jarib
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Customer service with this bank is trash! They either won't respond at all or just give you false information. They have my money locked up for almost a week now, and won't respond to my email or WhatsApp messages. On call, they say "It'll be fixed by the end of the day" when some of them don't even ask for my account number talkless of checking the cause of the problem. I really wish there was a better option representing the Nation.
161 people found this review helpful

Jones Kankam
This app is very easy to use, fast, and convenient. I have not had any problem accessing my account ever. For those customers who are having problems with this app, I want to humbly suggest that they log out of other apps that may interfere with gcb app before they log on gcb app to do their transaction. For me, this app has been so helpful and I give it 5 star. gcb, our bank for life.
42 people found this review helpful

qeren-happuch kwarteng
this app is really giving me a tough time recently, I'm unable to reach the customer service on WhatsApp for almost a month now, and anytime I call the numbers no one picks up, the app is really bad and customer service is worse, i placed my money in the account because scammers were calling my line alot, only for my money to be locked up in the account, depositing money has no problem, but withdrawing it is a huge problem. A very bad app
29 people found this review helpful