Bell Wi-Fi

2.9
2.52K reviews
500K+
Downloads
Content rating
Everyone
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About this app

*** Note: Please see requirements below for eligibility. ***
With the Bell Wi-Fi app, take control of your home or small business network through the updated easy to use interface.
Plus, enjoy great features like:
• Easily share your Wi-Fi password by text message, email and more.
• Pause the Internet connection on any device whenever you want.
• Control your entire Wi-Fi network including the ability to turn it on and off with one tap.
• See who’s connected to your network and which devices are most active.
• Create unique people profiles for all users, assign devices and personalize Internet access.
• Run speed tests and see signal strength by device.
• Install and manage Wi-Fi pods.

Requirements:
• Ontario and Québec: Internet with a Giga Hub, Home Hub 4000, 3000 or 2000
• Atlantic Provinces: Internet with a Home Hub 3000
• Manitoba: Internet with Wi-Fi pods
• Small business in Ontario and Québec: Internet with Wi-Fi pods
• Unmodified iOS 14 or newer.
Updated on
8 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
2.38K reviews
Justin Satov
14 October 2024
The mobile webpage insisted I can do more with the app but after I installed it, it changed settings on the router without my knowledge. I had separate 5ghz and 2.4ghz networks which it collapsed into one and caused chaos for my devices which lost their 5ghz connection. This was done by it activating the "whole home" management where it applies some default settings. Really unimpressed.
Bell Canada
14 October 2024
Hi Justin! For the app to function, it must merge the 2.4 GHz and 5 GHz SSIDs. This allows the modem to automatically select which frequency is best for each device based on the network. The purpose is to allow the smart wifi network to optimize. While this maybe an inconvenience at first to change, it does work out better in the long run.
Jonathan Howard
21 September 2024
Congratulations Bell on making, what should be a simple enhancement of a service into a frustrating and over-complicated required tool. What was simple and straight forward with your competitor has become the opposite with you. Please just go back to the interface on the modem directly with the ability to make all changes, including wifi, there.
6 people found this review helpful
Bell Canada
23 September 2024
Thank you for your feedback. Allow us to assist you further by sending your account number, brief description of the issue and a screenshot of any errors you encountered via email at bellwifi@bell.ca. Thank you!
V T
20 May 2024
What a scam. I just got Bell internet and thought I'd see what this app is all about. In step 2 of the setup, it asks permission for location to scan for pods. I do note have pods. I don't need it for scan for pods. I now cant use the app unless I give location permission - no thanks. Perfect timing for this as I just got a prompt to let them track literally everything (browsing history included!) so they can tailor ads when opening the regular Bell app not 10 minutes prior. Disgusting.
42 people found this review helpful
Bell Canada
21 May 2024
Hello! Sorry for the trouble with the setup. To assist, please send us your account detail, brief description of the issue, and a screenshot of the error you encountered via email at bellwifi@bell.ca. Thank you!