MyBell

Bell Canada

About this app

The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them.

• View your Mobility usage.
• Change your TV programming.
• Add a travel option.
• Upgrade your device.
• Manage your Mobility rate plan, add-ons, and data.
• View and pay your bill, and set up pre-authorized payments.
• Change your Internet package and run a speed test.
• Get support from anywhere in the app.

Take advantage of advanced self-serve tools to do more while saving time:

• Use our step-by-step guide to install your new Internet, TV or Home phone services yourself.
• Manage your appointment with your Bell technician.
• Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services.

Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers.

The MyBell app is optimized for Android 13.0 and above.

For app support or troubleshooting, please contact us at: [e-mail]

Ratings and reviews

doesn't work. won't accept my account number. says the account number needs to be 8 chars, but my account number, when I log in on the website, is only 7. they say I need the latest version to fix that problem. I just installed it again, so it must be the latest version. there's no way to confirm because they won't tell me what the latest version number is.

Every few weeks it forgets my device and makes me confirm my login via email, then asks me for a new phone number to connect to the account for a 2FA code. I've given the exact same number every time. Thats for the app, Bell as a company is 0 stars, absolutely awful customer service, and just run you in circles til you give up. Edit: It forgot my device again and logged me out. But now the button to log in as a customer doesn't work. Clearing cache and deleting app data doesn't fix it.

I've been trying to set up my account for weeks, and I can't get the right help. I'm afraid my account will be cut off even though I've been trying to pay. The automated system was awful. it was unable to help me, but didn't send me to someone who could help. if just repeated the same questions. A rep chatted with me, said they were going to send instructions but email, but didn't. now in stuck with a potentially cutting of my phone

What’s new

We’ve fixed bugs and made improvements to make your experience better.