R G
Shippingcart's consolidation has drastically degraded while their fees continue to soar. I had 2 air and one sea cargo. All items are damaged since they now remove all items from their original shipping boxes and charge exorbitant insurance fees.
1 person found this review helpful
QUADX, INC.
22 September 2024
Hi RG, we are truly sorry if you feel that way. We couldn't pull up your account information based on what you've said here and the name you've used. For any unresolve concerns that you have with us - please send us an email so we can assist you.
Andrew Alfonso
The latest missing parcel incident and explanation provided made me wonder why I kept using this service despite multiple red flags. It's very funny how their CS and warehouse manager casually said that one of their processor accidentally threw my parcel in a bin and can no longer be retrieved. I guess you guys do not value our beloved parcels or you see value in them and decide to keep them but declare them as lost? Very pissed right now.
5 people found this review helpful
QUADX, INC.
25 October 2024
Hi, Andrew. We're sorry to hear this. Please be assured that incident like this is taken very seriously and solutions are well-discussed internally to ensure we prevent similar concerns from happening. Thank you.
Raffy Ricote
You need to fix a "TON" of issues from your app ASAP. It makes all your ads look fake. Could be the case... With issues like simply creating an account becomes too annoying.. I just had to stop with this and never go back. If your current developers can't do simple things, you may need to make some changes.. Drastic ones...
46 people found this review helpful
QUADX, INC.
26 September 2023
Hi Raffy, we are truly sorry to hear this from you. We hope you can send us an email (customercare@shippingcart.com) so we can troubleshoot any sign up issues you've encountered. We'd also like to get more details on your feedback regarding our ads so we can improve.