Splashtop SOS – Remote Support
3.8star
308 reviews
100K+
Downloads
Everyone
info
About this app
Easily enable IT to provide secure remote support to your devices while you are at your device or computer. Your technician will be able to remotely screen share and guide you through solving issues in real-time.
Why Splashtop?
- Simple on-demand support across your desktop and/or mobile devices
- Bank-grade security to keep you secure
- Live support when you need it
- Control who connects to your devices at all times
Experience Splashtop Today
1. Download the SOS app on the devices/computers you would like your tech to connect to
2. Share the session ID with your remote technician
3. That’s it! Your technician can now provide the remote support you need!
Key Features:
- Connect from desktops or other mobile devices
- File management
- Remotely print
- Chat with your expert
(You can choose to grant us the permission of AccessibilityService API to enable the remote control if there's no suitable add-on app for your device.)
Why Splashtop?
- Simple on-demand support across your desktop and/or mobile devices
- Bank-grade security to keep you secure
- Live support when you need it
- Control who connects to your devices at all times
Experience Splashtop Today
1. Download the SOS app on the devices/computers you would like your tech to connect to
2. Share the session ID with your remote technician
3. That’s it! Your technician can now provide the remote support you need!
Key Features:
- Connect from desktops or other mobile devices
- File management
- Remotely print
- Chat with your expert
(You can choose to grant us the permission of AccessibilityService API to enable the remote control if there's no suitable add-on app for your device.)
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews
3.8
280 reviews
Anna R
- Flag inappropriate
27 March 2024
A fantastic app we use in the office to let our IT department remote in on our desktops and phones. For the record, if you do not know and trust the person you're letting connect to your devices, you should not be letting them connect to your devices. Do NOT install this if someone is promising you some sort of refund. If THEY called YOU, hang up and call the official phone number for that company. It is not Splashtop's fault that scammers were given access to your devices, be safe and be smart.
7 people found this review helpful
K B
- Flag inappropriate
3 March 2022
Need to make it easier for elderly folk to get into the app. A poor old lady I was trying to help remotely couldn't even get past the Terms and Conditions page because there's no way to tick the box duh! Please carry out usability testing on apps with novice users before releasing to the public.
51 people found this review helpful
Andrea Fornasarig
- Flag inappropriate
- Show review history
23 March 2022
I rely on attended access from time to time to connect to remote devices as well. The connection workflow is seamless. Also, it is very reliable, great performance and secure.
17 people found this review helpful
What's new
* Update to API 34
* Support concurrent sessions
* Support Service desk SOS Call
* Support Force disconnection
* Add "Direct access" option on cloudbuild/appconfig
* Other optimizations and bug fixes
* Support concurrent sessions
* Support Service desk SOS Call
* Support Force disconnection
* Add "Direct access" option on cloudbuild/appconfig
* Other optimizations and bug fixes
