Nebula Mobile

Zyxel Networks Corp.

About this app

The Nebula Mobile App offers a fast approach to network management, providing an easy method for device registration and an instant view of real-time network status, which is particularly suitable for small business owners with little to no IT skills. Wherever you go and at any time, you will have the control from the palm of your hand.

* Sign up Nebula account
* Installation walk through wizard for creating org & site, adding devices (QR code or manually), setting up WiFi networks
* Hardware installation and LED guide
* Enable/disable WiFi & Share it by messaging or QR code
* Switch and gateway ports info
* Site-wide monitor clients with action support
* Site-wide application usage analysis with action support
* Centralize 3-in-1 device status
* Site-wide and per-device usage graph
* Site-wide and per-device PoE consumption
* Check map and photo of device location
* Live trouble shooting tools: reboot, Locator LED, switch port power cycle, cable diagnostics, connection test
* Firmware upgrade schedule
* License overview and inventory
* Push notifications - Device down/up & license issue related
* Notification center up to 7 days’ alert history
* Tech support and MSP contact info

The Nebula Mobile APP provides you with the necessary tools to monitor and set up your networks. For a full network administration, we recommend to use the Nebula Control Center web portal. Sign-in to Nebula Control Center with a social account (Google/Apple) works with Chrome or Edge browsers; Firefox is not supported.

Important: this software has been built specifically for mobile use. For tablet use, it is recommended to access Nebula website https://nebula.zyxel.com/ through web browser instead.

Need help or any suggestion? Reach us here: https://community.zyxel.com/en/categories/nebula
Terms of Use: https://goo.gl/6QTh3U

Ratings and reviews

According to the app a Firmware is available. Have tried to install the latest firmware by direct update and scheduled. Nothing is updated. The app just keeps saying a firmware is available. To me it looks like Zyxel physical products are good, but the software is not. Support is useless. With this experience in mind, will I buy another Zyxel product? Never!

A nightmare from start to finish. All just to fail in setting up one, single WiFi so.

Used to be better. I've been encountering several bugs in the general platform. However I've received help with most of them. The new app introduced crashing whenever you register a usg flex. Which forces you to restart the app to go through the, ztp process. If you don't use the app, you don't get to complete the ztp (zero touch provision). Please do more testing before you release subpar user experiences. Just my two(ore more) cents.

What's new

1.Entry Defense Pack License Support: Now available for USG FLEX H models 100–700.
2.Enhanced Device Status Monitoring: View CPU, Memory, Session, and more for USG FLEX H.
3.New Supported Models for CNP+: Now includes WBE630S, WBE510D, NWA210BE, and NWA110BE.
4.General Enhancements & Bug Fixes